Proactiv Solution : Acne Treatment System

Do not get sucked into this product or any introduction rates they may offer. I never received any package from them yet the charged my credit and continued to charge me for continuous service. They have no customer service. All the bad reviews for proactiv are true and deserved.

I never really had very bad pimples but was still so self conscious of them. I had a few spots on my forehead and a couple would pop up on my chin from time to time but nothing really major. My mum knew how self conscious i was about them and saw on tv the proactiv ad and ordered me the 1 month tester pack to see how i liked it. After a month of using proactiv it slightly decreased the number of pimples i had but was making my skin SUPER dry and flaky and it was a little bit red at the start. I decided it wasn't worth it and a couple months later my skin started popping up with a lot more pimples than usual. My face was more oily than i had ever seen it. My routine hadn't changed, i was back to my usual face wash and kept up the same routine of exercise and diet which aside from, like, one chocolate bar every few months was healthy. 6 months later my skin had gotten even worse so i decided to give proactive another go, noting that it did slightly decrease the number of pimples i had whilst using it. I used it for nine months and once again, it didn't clear all of my pimples and my skin was so disgustingly dry it didn't matter how much moisturiser i used, it wouldn't go away. so i made the decision to stop using proactive completely and hey ho, 3 months later my skin is the worst it's ever been. Again, my exercise and diet were the same as aways but THERE WERE PIMPLES EVERYWHERE! i had never had a spot anywhere other than my forehead and my chin but suddenly they were popping up EVERYWHERE on my face. both cheeks were covered in pimples, the bottom of my chin outlining my face, my nose, my temples MY EYEBROWS?! it was ridiculous. i really regretted ever getting proactiv and am warning everyone who doesn't suffer from severe acne to STAY AWAY! ITS NOT WORTH RUINING YOUR SKING FOR A COUPLE OF PIMPLES IN YOUR YOUTH!!

HORRIBLE COMPANY!! I used to use the regular proactiv that worked fine. As a young adult, I wanted to try using it again. But they changed their formula (to the new proactiv +), which DOES NOT WORK! I was mad it wasn't working like their old system. But whatever, I only ordered the 30 day product. Right? WRONG! They will keep charging you these sneaky automatic payments. When I saw a payment pop up on my credit card bill, I was pissed. So I called, saying I wanted to cancel my account. The guy kept saying "why, what else can I offer you..?" blah bah blah, but I was firm - NO. CANCEL MY ACCOUNT. So he said sure, he did it. Well well well. Today, I check my credit card bill? $36.45 from proactiv. I am furious. Had to cancel my credit card just to get them off my f**king case. DO NOT BUY PROACTIV!! Their customer service is horrible, and the product does NOT WORK! They just use celebrities to lure you in, but trust me, it is NOT worth it!

Ordered in November and after reading many reviews on item I called to cancel account. I was told that my account was canceled but I continued to receive bills and shipment. Made several more calls and thought the problem was solved but not true. I was told that I had a second account (appeared by magic I guess) and when I asked to have that canceled and my credit card credited back for all the charges I was told that it would happen. This is March and I'm still receiving shipments and being charged. This is a real scam; once you're in it takes hours and hours of phone conversations and e-mails but I'm still getting charged. Avoid at all costs; the company is shady and they don't understand canceling accounts.

I have been using this for almost over a month now, and I've seen no improvement in my skin. My acne almost seems worse. It has dried out my skin and for the cost, Proactiv is not worth it. You can buy a product with BP for far less than the cost of Proactiv.

This product sucks

This company is a TOTAL rip off. I ordered this product for my niece and it did absolutely nothing to improve the acne on her face. I called to cancel my subscription and was told I had to return the product in which I did. I was initially charged $19.95 for the trial. The very next month I was charged $39.95 for product I no longer had, so I called again and was told another shippment was sent 3 days prior, now keep in mind I had cancelled my subscription the previous month and sent the initial product to them and yet they were still charging my account and sending products. I returned the second shippment and received a refund of $39.95 a month later, then they charged another $19.95 from my account 4 days after I got the refund. I had to actually call my bank and cancel my bankcard to avoid future fees from this company. DO NOT BUY, it's a trap and they will continue to bill and send you products, and keep in mind also that you have to pay to send the product back everytime!!

My skin problem since I was about 14 (I'm now 40) has been very, very oily skin, large pores with blackheads and red marks left over from random breakouts. I've FINALLY found something works consistantly for me, YEAH!! I only use Proactiv in the evening. I cleanse with the cleanser, follow with the refining mask for 10 minutes EVERY SINGLE NIGHT! rinse off, then use the toner, wait to dry and end with the repairing lotion. In the morning, I use Serious Skin Care's clear wash and follow with Seban liquid for oil control. I can't tell you what a remarkable difference these products have made for my complexion! By the way, I buy Proactiv from QVC, Serious Skin Care's clear wash from HSN or the Serious Skin Care website (sometimes there's a better deal) and Seban liquid (the VERY BEST product I have EVER used for oil control) from the Cooperlabs website. I've had problems with REALLY oily skin and blackheads for years and it's FINALLY under control with this daily routine.

A few years back I ordered this for my daughter when it was advertised for $19.95. I called and was quoted $40.00 and was ask if I wanted the auto-shipped Kit in which I said no. I went ahead and ordered it because my daughter wanted to try it. A month later they went on to send me another order. I did not pay for it because I declined the auto-shipped Kit. They turned it over to a collection agency which I told them I did not order it and the collection agency dropped it. FOR YOUR INFORMATION: IF YOU DO NOT ORDER SOMETHING AND THEY SEND IT ANYWAY YOU DO NOT HAVE TO PAY FOR IT AND YOU DO NOT HAVE TO SEND IT BACK. IT'S THE LAW. So don't let them screw you the way they tried to screw me and I am sure they have screwed others. I should have wrote the Better Business Bureau and reported them for miss advertising it for $19.95 and charging $40.00. You can check out their track record at: [link removed]

I have only been a customer of proactive for a short period of time (a few months) and would like to say that the customer service and the product are horrific. Firstly the product made no change to my skin except left it dry, therefore in my experience the product does not work. However the main fault in this company is the terrible customer service. They sent me extra items that I didn't ask for costing £90!! I then got a very rude lady at the end of the telephone telling me to listen to what she had to say. I then had to pay postage to send the items back and they charge you postage for an item you don't want and don't give you that back either! Everything takes an incredible amount of time for them to process, this issue happened in March and only now in May am I getting my money back that they took without me knowing, no email, no call - nothing. Don't give them your credit card they will just take take take until you realize. Worst company I have ever dealt with