Proactiv Solution : Acne Treatment System

Product provides some help. Biggest problem is cancelling. Company apparently refused to cancel account when requested. After cancelling and closing my auto-pay, not so proactive, Proactiv, decided to reopen the account 6 months later and then used a false "billing address" to send the supposed 10 billing notices. One year later we are sent to collections; somehow they magically remembered our address to pass to the collection agency. We contacted Proactiv and found out that they can't help us due to lack of concern. After transferring to 3 departments, they said it was not their problem!

Do not order proactiv. If you do, don't do it online, and when you call, make sure that they don't make you a member. Proactiv maybe help you a bit, but not in the long run, it's not worth it!

Proactiv is sh*t. I expected it to work but it f**king made it worse.

They are rip off, con artists, I ordered these products for 3 months, I called and cancelled my subscription, and removed my credit card, well next thing you know I am recieving kits and they are trying to bill my credit card, I cancelled the card, then they sent me kits and bills in the mail. is there not something wrong with this picture, I said I didnt want it, I said I didnt like it but they continue to find someway to send it and bill it, I have moved im almost positive they are sending the same crap along with bills in my name to the same place ....... these people obviously do not understand that I do not want it. I used the first month or so and I found if I missed just one application of anything that my skin would break out ten times worse then when started, I found my skin to be greasy after first few uses, then it turned rubbery like and then rashed out as if it were heat rash or sunburn, I stopped using it and then next thing you know my skin turned into a more severe acne problem, i get red rashes on my face, i cant use anything it took a long time to tame the aftermath of proactiv, I am now after 6-8months of non use getting my skin back to a controllable form, I am now only using toner (with wich hazel) 2x day by oil of olay and an occasional wash by oil of olay and it is slowly coming back and clearing up, I do not suggest anyone use this if they have sensitive skin, but then again i wouldnt suggest anyone use it at all...... not a good outcome at all........... I was faithfull in the use & application with a seldom missed application..... so i think by my experience it is safe to say ..... its a rip..... it sucks.... just my experience

I broke out with adult acne around 21, I just turned 26. I never had enough of it for anyone to prescribe me anything, they always refused. I am now in the media and needed to try something to rid my face of ANY break outs however, this did not happen. I actually have more break outs now than before. I also have these little bumps on my forehead that I never had before! I have been on proactive since November so, I've been on it long enough for any results to occur if there were going to be any. Also, my husband has noticed that I now have acne scarring when a breakout occurs. My breakouts consist of a single pimple on my cheek, FYI.

Don't waste your time or money. My acne worsened and kept getting worse. I used the product as directed, called Proactiv to tell them that it was worse after 3 months and the customer service told me "It will get worse before it gets better" so I continued to use it for 6 months, and now I have deep, red and horrible scars due to the severity of the acne that this product has caused.

Waiste of money.through it away.money down the drain.no result at all TOTAL RIP OFF.want to give 0 star but its not allowing me any less than 1.

You cannot cancel the membership online. They send products and charge your credit card without prior notice they are doing so. Yes, I am aware they state they will send the items every 8 weeks but Exposed Acne send an email a week before the item is due to be dispatched and the customer has the opportunity to cancel the shipment if they still have lots of the product remaining. I have had a membership with them for 2 years but thought I would try Proactiv. I found the photo on this website: [link removed] laughable as this was so relevant to how pathetic the ordering system is with ProActiv. Would never recommend this company to anyone. DONT USE THEM UNLESS YOU WANT YOUR CREDIT CARD DEBITED EVERY MONTH WITHOUT YOUR KNOWLEDGE !!!!!!!!!!!!!

At first there was some minor irritation and dry skin....little did I know 2-3 weeks later I would have some sort of reaction....I don't even know what to do anymore....

I used the original proactive in high school with mild success but since they changed the formulation it's become in effective garbage at 3 times the old price. And be warned! Not only do they automatically send you a replacement 90 day kit and charge your credit card, but they now break the price of the 90 day kit up into 3 payments "for your convenience" without telling you so you don't realize the useless 90 day kit actually costs $150 not $64 until after their 60 day return is up. I would never purchase anything from them again and as a pharmacist I can tell you all that a bottle of 5% Benzoyl Peroxide from a local pharmacy will work better than proactiv's 2.5% version for much lower cost.