Proactiv Solution : Acne Treatment System

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Reviews
2.7
5960 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%

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January 4, 2015
This system is a scam and a joke.
Nothing about this product line is revolutionary or innovative in anyway. It is the basic benzoyl peroxide & salicylic acid combination that can be bought from any brand or store. Maybe this works for some, but for me it didn't prevent a single active acne spot from emerging, it only harshly scrubbed away at my skin leaving it more red than before. I think I may have scarred worse just from using Proactive. I have had much more success in lowering my sugar intake, eating more vegetables, exercising, and taking the supplements Vitamin B5, Vitamin A (retinol), L-Cysteine, Milk Thistle, Niacin and Selenium. Proactive only worsened my situation. This company needs to spend less money on advertisement and more money on researching the true causes (yes, plural) of acne i.e. low glutathione, excess estrogen, vitamin & mineral deficiences, thyroid imbalances, chronic internal inflammation. This company only cares about profiting off of the pubescent and the insecure. The actors in the their commercials have probably had one pimple in their life which was fixed by Proactive.
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January 6, 2012

Pros:

Easy to order

Cons:

* Irritated my skin terribly
* Terrible customer service
* Looking for any way to get your money

I was tired of my minor to moderate acne, and really wanted to try to make it better before my wedding. I had had good results with benzoyl peroxide products in the past, so I thought trying Proactiv was worth it. It was easy to order, and arrived fairly quickly. I had paid for the expedited shipping, but it didn't arrive in anywhere near the claimed timeframe. So call #1 to customer service to refund the shipping charges. Within a week of starting use, my face was red, itchy, and just plain irritated. I cut back on use for another week, but my skin only got worse. I tried using it every other day for another week, but still, only worse. I stopped my shipments, but another shipment arrived a few weeks later. Call #2 to customer service - apparently my account hadn't been closed. I sent that shipment back immediately, but two months after that, I got a bill that my account was overdue. Customer service contact #3 (this time in email so I had something in writing), and found out that my account was STILL not cancelled. Plus, they hadn't received my return. The next bill I received was threatening sending me to collection. A final call to Customer Service, when I found out that I was still being charged for the returned shipment because it took "85 days for the warehouse to process the return", which is outside of their 60 day return policy. I returned that shipment within 30 days. So I will pay the bill for a product I never used, that didn't work for me. I would be wary to recommend anyone trying it.
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December 27, 2011

Pros:

Easy steps to follow. Great Exfoliator.

Cons:

EXTREMELY harsh for sensitive skin. Left me with burns that took weeks to clear up. Cancelling your order and stopping future shipments leaves you frustrated after dealing with sketchy excuses as to why they "can't stop the future charges" even if you cancel long before your scheduled shipment.

If you have a SEVERE acne problem and your skin is not sensitive, it would be fine. If you have problems with small blemishes and your skin is even slightly sensitive...DON'T USE THIS. Also, don't expect to seriously have a "trial" of this product. They will charge you for the next month long before your "trial" is up and tell you it will take 4-6 weeks to get your money back to you. The customer service with this company is AWFUL. They are full of excuses and very sketchy. I will NEVER try to use any thing they offer and I would NEVER suggest them to a friend.
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August 4, 2011

Cons:

Does not work. Actually made my acne worse.

Do not waste your money.
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July 25, 2011

Pros:

Skin feels clean
Makes skin tones even and pores clear (where there is'nt acne)

Cons:

Doesn't stop breakouts

I was so hopeful because of all the fuss about this product there are so many ads. It would be great for someone who already has a decent complexion and wants to even skin tones and improve pore appearance. It just doesn't work on actual acne. Waste of money!
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July 19, 2011

Pros:

Nothing

Cons:

Wrinkles
Costs
It doesn't work
Makes acne worse

Dont spend your money on these sh!tty products.
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June 23, 2011

Pros:

-easy to use

Cons:

-TRIGGERED SEVERE ALLERGIC REACTION
-so damn pricey

i didn't know i was allergic to benzoyl peroxide, i continued use for about 2 days until my face was red, blotchy and gross. the acne was still there too... but probably because i didn't use it long enough for it to go down. BASICALLY, TEST THIS BEFORE YOU USE IT. you DON'T WANT the allergic reaction i got!
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April 5, 2011

Pros:

None

Cons:

Dried out my face, customer service is TERRIBLE, asked for my money back and didn't get it, didn't clear my acne, the spot treatment that is supposed to work overnight doesn't work at all.... and for what you're getting is it severely OVERPRICED!!!! Highly NOT recommended!!

I am so disappointed with this company as a whole. I ordered the trial and was automatically billed for $70 for 3 months worth of treatment without my knowledge! I absolutetly cannot stand that type of scam. That is why i hate giving out my credit card to those companies. The product did not work for me at all, I asked for a refund and didn't get one and the customer service people are rude and short and extremely dificult to get a hold of. Try another product don't waste $100!
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December 28, 2010

Pros:

Good for blackheads.

Cons:

Irritates and dries skin, SMELLS HORRIBLE, your skin starts to burn after using it for a couple weeks, very pricey.

I am a 20 yr old female. I started using proactiv when I was 16 and it worked back then, I had mild acne, the old proactive worked wonders on my skin. I stopped breaking out for a couple years until about 6 months ago. I have moderate acne, nothing too noticeable but i get really big bumps around my jaw line and chin. I decided to use proactiv since it had worked in the past. Boy was I wrong, the "new and improved" proactiv is nothing like it used to be. It is very harsh on your skin now and dries it out a lot!! The first week was fine, it cleared my skin slowly and got rid of my blackheads on my nose, the second week was hell, my skin started drying out so badly until the point that it felt so tight that I didn't want to smile because my skin felt like it was cracking. My skin looked old and flaky instead of fresh and natural. I don't know what they included in the new proactiv solution but it's nothing like it was before. The moisturizers do not do the job, they stay on top of your skin and make it look flaky. I stopped using it once I felt that burning feeling after applying it. It was so embarrassing too because my face smelled so bad after the first week that I didn't even want to be around my boyfriend without feeling self conscious about the smell. He noticed the smell right away too!! embarrassing!! I switched to Clinique 3 step acne system a month ago and it really works!! Lay off proactiv!!
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December 13, 2010

Cons:

dries out skin, doesn't get rid of all acne, sometimes makes acne worse, makes face red, burns,

I used proactive all throughout high school, and about a month ago, I had finally had it. I threw it all away, and it felt sooo good. Proavtive is such a scam. It did get rid of some pimples, but not enough to clear my face even halfway. Plus, it dried out my skin like mad. I looked about 10 years older because my skin was so dry & dull. Don't be fooled by the celebrities on tv. Of course they're going to endorse it-- they're getting paid! I'd probably endorse it too if they paid me as much as they're paying them. Bottom line is, it's a waste of your money. Try Burts Bees instead!
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