Proactiv Solution : Acne Treatment System

This stuff does not work at all. It makes your face red and flaky. I would use epiduo that stuff actually works.

Ive been using proactive for months and I love it but every time I call to order I can never just get what im ordering its always an upsell or oh let me add this....just let me order what I want. and tonight was the worst! I ordered my 3 step for the month and asked to be sent to customer service to order and extra step one and the lady who anwsered for the "customer service" was so rude to say I needed to call back tomorrow to order again!! Whatif I wanted my whole order together? Im debating whether to order again!!!! I would recommend the product but the people selling it need a touch of kindness!

Gets rid of my acne and blackheads. The only downside is that it burns for a couple of minutes.

I ordered it the first time never knowing that i have to continue buying their product so about 1 month later they sent me the second package. I returned it and asked them to stop the continuous service. They charged me over $10 for the shipping. I didn't say anything because it was my fault for not knowing to cancel the service in the first place. About 3 weeks ago I received another box and was charged $43.97!! I called them and said to cancel the service but the lady said she will pause the service until September. I was like WTF? cancel it! I returned the box for the second time and just got $31.95 back after 3 weeks. I called them again because I am not paying for the shipping of the box I have never ordered. The guy on the phone was so rude; he won't even let me finished my sentence. They made me pay for the shipping when I already told them I DID NOT WANT IT and canceled the service!! I will never buy their products ever again! Also, not a good product for sensitive skin like mine. I experienced redness and dry skin after using this product.

I have very mild acne, usually showing up around my period and a few pimples here and there. I also have slightly uneven skin tone. Proactiv gave me horrible breakouts, nasty bright red pimples, and somehow given me acne scars that weren't there before! To top it all off, the refining mask has dried out my skin to the point of where I can't wear foundation because it makes my skin look crusty! I've quit using makeup and mosturized non-stop. But my skin continues to be horribly dry. Instead of giving me confidence, Proactiv has taken my confidence away! Will never purchase any Proactiv products again and will warn my friends not to use them!

I hate beeing the devil's lawyer, but after reading a few of the comments I think I have to. Proactiv did worked for me. I always had light acne and I think I've tried almost every treatment out there and Proactiv was the only one that actually worked. I only use it once a day tho, at night, before I go to bed, so maybe that's why I don't experience the dryness. And I buy it from the local farmacy so I don't have to deal with the customer service (I feel that people complain more about this than the product itself :D) Anyway, just wanna let people know that there are people out there that have good experience with Proactiv.

I ordered this product for my 16 year old daughter. I bought the $30 package of Proactive, which resulted my daughter's face being red, swollen, more acne than before and stung her face so bad that she could know longer use the product.. So I just took it as a loss, after all it was only $30. About one month later I get a bill in the mail for $100, stating that they had sent a new package of Proactive that was $100 worth to my address (that I did NOT order)!! They wanted me to pay that much money for a product that was not even received or wanted!! At this time we where based in Fort Drum NY and just recently moved back to our hometown in Georgia. I find it funny that I have not received the product that they clam they sent but yet get the bill to it, at our new address with no problem!! Something that I did not order in the first place! Watch out on this!! You can just try Proactive out for $30, then monthly you get a bill for $100 for a big package of the product which was not ordered or even received!! I am NOT happy with the Proactive product or their business ethic..

First off why can't I rate a 0? Anyways, STAY AWAY!! Like everyone else I had seen all of the commercials and it finally got to my head, so I called to order. Everything was great. Got my order on time, everything was included, and they had lots of information in the box. It had been a couple weeks and my skin was getting WORSE and multiple estheticians at my work told me to cancel my order. So I called before my 30 days was up to cancel. The guy said ok I'm sorry you didn't like the product but I will cancel your account. Only to find a proactiv box sitting on the front porch a week later and $30 taken out of my account. So I called again and another person assured me that my account was canceled but when I had called the first time, the order was already shipped and the money will be refunded when they received the box back. (I had refused the package and made the mailman take it back so I didn't have to pay to reship it) A month goes by thinking my account was canceled when BOOM another charge but no package. I called AGAIN. Apparently when I signed up, I opted to have a 3 month supply sent to me(which was the package I refused and sent back) but be charged once every month for 3 months, which I didn't because I only wanted to try it. They told me sometimes the process takes some time and not to worry, it will be refunded. The next month, CHARGE and no refund. I call yet again this time with an attitude telling them to stop taking money out of my account. The lady told me they had received the box and it will now take up to 6 weeks to have the money refunded. Ok fine. Then next month, CHARGE. I call for a fourth time demanding that I speak to a supervisor, which I never did. This lady tells me that 2 days ago I was refunded $89.85. But 5 days ago they took out another $30. She told me that it has been refunded it must not be showing on my bank account yet. So I will wait 3 days. If there is no refund on my card, I will be calling a supervisor and telling him I am about to contact my local news company to people know to NEVER buy this product.

As I got older, I noticed that I still had occasional breakouts each month. Nothing I tried seemed to work. I decided to give this a try. So far, I have no complaints. I do not live close to where I can go in and buy, so I set up on auto delivery. It's been great. If I need an order changed, all I have to do is call and have it customized to my needs, especially if I get a build up of a particular product. I'm 65 years old and will continue to use this as long as I think it's necessary!

This product I thought had been working for a while but, after a while, it seemed that it was making my acne worse. My acne wasn't as bad until i started using it.