Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
5960 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%

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October 12, 2010
This company is a scam...they continue billing your credit card even after you cancel your account. DON'T START IT.
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October 6, 2010

Pros:

I found none

Cons:

didnt work and terrible customer service

purchashed proactiv after using almost everything on the planet for my acne. Once again no luck. Thats not the bad part tho..after i returned the kit they charged my debit card with a "hold" and caused me 2 overdraft fees. 70$. And then after i called and faxed them a copy of my bank statement i still cant get a straight answer when i will get my money back..if i do. And if thats not bad enough..today I have another charge on my debit card for a new kit of proactiv. I supposedly have to wait till it gets here and then send it back to get my money. And the customer service was so rude..the lady basically told me they are an international company and my small order wasnt that important in the shipping department. So im no 93 dollars in the hole with these ppl and really nothing I can do abt it.So buyer beware!!!!!
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October 3, 2010

Pros:

none

Cons:

1. I got more acne after using this product.
2. Pathetic customer service
3. Even worse shipping process

i never had acne in my life, few days back i had an acne attack... so i thought of using proactiv after seeing the promising advertisements... i ordered it on 08 Sept... it was suppose to be delivered on 14 Sept... it didn't when i checked my tracking number it said undelivered due to wrong address... i checked my account and the address i gave was correct... called customer care' he told me sorry, their system had it wrong and will send the package to me again' which would take 15 days and should be there on Oct 2. I got angry as it would be almost month after I asked about it'. So without asking his supervisor he said I'll ship you a mini kit for free and said use it till you get your own package'. (I guess this kind of mishaps always happens in proactive that they keep a free mini trial pack ready for customers) I said yes for it' I got the mini trial pack with in 7 days' used it and saw a rapid increase in my acne' so I stopped it for few days' and the acne started healing'. On Oct 3' when I didn't get my actual pack I called customer service again' they started giving me a scrap about filling a form and then they will send it to me' which mean it will take 2 more weeks before I see my actual package' well of course as this does not work for me I cancelled it' got a free trial' and realized how proactive make fool for people in need for a clear acne free skin' Don't get into this' don't buy it' I wish they had a "0" rating... i would have given that
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August 14, 2010

Pros:

None

Cons:

Made my face red and irritated, dried out my skin so bad that it peeled and was blotchy, Made my acne problem from slight to extreme. I experienced the worst acne in my life when I tried these products for 2 months. Stopped using them and my acne cleared up, still have red scarring from acne caused from this product, in which I never experienced in my life.

Do NOT waste your money and ruin your skin by using this product. The skin specialist said that your skin will go through a cleaning period in which you will experience more acne, but this is not acceptable.
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August 3, 2010

Pros:

*smells nice
*keeps skin moisturized

Cons:

*didn't work for my uncurable acne
*made it kind of worse
*expensive

It's expensive, and it may work on some people, but not on me. It made my acne a little worse :(
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July 22, 2010

Pros:

Gives you an illusion of less ance problems.

Cons:

Burns, turns my face red,
not only it does not work after a period of time, acne problem comes back twice or three times bad as before using proactiv.

My acne problem is worst after using proactiv. Also, proactiv have bad customer service, they keep sending stuff I never ordered. After I refuse to pay, they transfer me to collection agency.
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July 14, 2010

Pros:

Got rid of acne

Cons:

Dried my skin out so bad I had to go get a facial to try and remove built up dried skin. Then the company ships you more solution and charges your account before you get a chance to cancel.

Do not use. Spent more money trying to get my skin back to normal, and had to pay for shipping on product I returned
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July 9, 2010

Cons:

The product is harsh on skin and the customer service is the worst.

I will never use Proactiv Solution again. My first problem was that the product was much too harsh for my skin, leaving it sore and burning. When I called to cancel it, the phone attendant told me that I was signed into receiving shipments for the next year, But she could change it to the sensitive skin version. That never happened, even after numerous calls. The last time I called, I asked the lady if my year was up and if I could cancel. She had told me I could have canceled at any time and I was not signed into any time frame with them. Once I canceled my account, Proactiv Representative phoned my home 3 times a day, everyday, until I finally became unhinged on the representative and asked to speak to a manager... Poor product and poor service. Nothing left me wanting to run back.
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June 23, 2010

Pros:

The thought that it might work at first.

Cons:

Left my skin irritated, did not dry out pimples, still got new breakouts.

I was frustrated because the 'new gentle formula' was not gentle. The cleanser was too rough for my skin and actually felt like it was scratching my skin. I bought a 2 month supply of the starter kit which included the cleanser, toner, lotion, mask, oil control, and sunscreen. I used them as directed..Proactiv just did not work for me!
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February 2, 2010

Pros:

none

Cons:

this is based on the original proactiv system, not their new "gentler" version. I have tried Proavtiv twice. The first time it was so harsh on my skin and made my face so red. My skin was burning and peeling, no moisturizer would help heal it fast enough! The second time I tried it a few years later I started it very very slowly to let my skin get used to it. My face was not as dry but after months of using it my acne has not changed, if anything it was worse.

Maybe the new proactiv formula is better, but I wouldn't ever go back to it. Not worth it.
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