Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
5960 Reviews
▸ View ingredients
▾ View ingredients

Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%
Write a Review
Sort by: Most Helpful
Order:
Number of Stars
Choose All That Apply
Clear All Filters
Done
November 2, 2009

Pros:

NONE! Starts to work then just dries the crap out of your face.

Cons:

Customer service is HORRIBLE, and the WORST reps I have ever spoken to in taking care of an issue. I woudn't recommend this to anyone, if you want it buy it at the mall, and forget the ordering service, THEY SUCK.

Bottom line, it takes like 2-3 to ship to you, then if you dont receive it, they wont expedite or rush you another one, you have to wait again for 2-3 weeks. So in not receiving my order and asking them to cancel my account and credit my account for the order I did NOT receive, they said they would send out this so called "affidavit" in order for them to issue my credit. Well I dont know if they are headquartered in SYBERIA, but the form itself takes 2-3 weeks for delivery (its a piece of paper for crying out loud). So called in after the time frame of NOT recieving my "affidavit" and the second rep said "there is nothing here that they ever issued it out" so she issues it out, wait another 2-3 weeks still not receiving it and call back and ask to speak to a MANAGER, well you can't speak to a manager, you can speak directly to billing, you have to tell them so they can write it down and NOT DO SH*T ABOUT IT. If they were accredited you'd see a BBB complaint!!!
This Was Helpful

12 user(s) found this helpful

Report
September 20, 2016
Unauthorized billing
Proactiv signed me up for a renewal subscription without my consent. I ordered the smallest bottles of cleanser, and soon after received, and was billed for, the largest bottles. In contacting customer service they responded that the renewal subscription was listed in section 8 in the terms and conditions. You cannot place the order without agreeing to the terms and conditions. They also have not responded to my inquiry of getting a refund - of which I would need to pay S&H, so even if I return the product I am still losing a good amount of money in S&H both ways.
This Was Helpful

11 user(s) found this helpful

Report
July 16, 2015
Dried out your skin and make no improvement on acne
I gave it a try, when I make a first purchase it told me that I'm on 3months trial with 90supply Which I thought it was ok. First month, nothing happen. Second, I said to my self it could take time to see the results, my skin seem to be a bit lighter but the acne ? Still there. All of them! So this product was not working for me. Apart of dried my skin and Everytime I put moisturiser or anything on, it stings and burn. It's winter in Australia so I don't know If my skin will be sensitive to sun in summer time. The part where proactive makes my face look lighter is probably because it's very harsh and my skin just peeled off. It's not working !
This Was Helpful

11 user(s) found this helpful

Report
July 14, 2015
Please don't buy
If you have sensitive skin do not put this product on your face I had to rush to the emergency room because my face and eyes we're swollen after only using the product TWICE ! My doctor put me ok steroids so it could reduce the swelling and thank god my face is coming back normal
This Was Helpful

11 user(s) found this helpful

Report
March 2, 2015
TERRIBLE
Do not get this product! It ruined my face, towels, sheets and their customer service and ethics are a joke. Total scam.
This Was Helpful

11 user(s) found this helpful

Report
June 19, 2012

Pros:

None

Cons:

Proactiv did not clear the acnes on my son's face. Also, I cancelled before receiving another shipment, but the y sent the items anyway and charged me. Then, I returned that item but was still charged the next month without any product being sent to me because they said they have not received the returned items. They said they will be charging again next month until the first return was received. This is bs. They are charging for items I'm not receiving at all.

Horrible product and business model!!!
This Was Helpful

11 user(s) found this helpful

Report
January 25, 2012

Pros:

It really works

Cons:

BAD CUSTOMER SERVICE

I loved the products! I used them when I was pregnant and it really worked... within a week my face was completely clear. However, Proactiv kept taking the money out from my credit card for 6 months but I only received the creams once!! I called customer service and apparently the supplies they sent were lost in transit 6 TIMES!!! they didn't give me the money back. After almost 2 years I decided to buy this product again.... I never got it as it was lost in transit again! Bottom line.. product is great but you cannot get it..
This Was Helpful

11 user(s) found this helpful

Report
December 25, 2011

Pros:

-The refining mask is great.

Cons:

-Nothing else from the line actually works.

I used the product for about 3 months. There was literally no change. It did not take my make up off, so I ended up going to bed with old makeup on my face. It didn't clear anything up from any area of my body, and it was extremely overpriced. I don't think I've spoken to anyone who used proactiv that would recommend it to anyone: I'm included in that sect.
This Was Helpful

11 user(s) found this helpful

Report
October 26, 2011

Pros:

None

Cons:

Didnt help at all

A well advertised bad product
This Was Helpful

11 user(s) found this helpful

Report
October 21, 2011

Pros:

NONE

Cons:

Made my face SO MUCH worse. The exfoliating face wash made my breakouts multiply in patches. Awful. I even used it for a substantial amount of time thinking that my skin would get used to it, or that it might have to get worse to get better, but nope, only got worse.

Also, they charged me for the trial package and another after that even though I returned both within the time.

DO NOT use proactiv. Products that I like that are much better are: Peter Thomas Roth, Origins. I've tried a lot of products and lines and truly ANYTHING is better than proactiv.
This Was Helpful

11 user(s) found this helpful

Report
Previous
1 … 34 35 36 37 38 … 119
Next

Relevant Treatment(s):