Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
5960 Reviews

Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%

Used Proactiv Solution : Acne Treatment System? Rate It:

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July 21, 2011

Pros:

none

Cons:

chemically burnt my face
puffed up my eye
bleach

Used for 2 days and had to put ice packs and nothing on my face as my face chemically burned.
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July 13, 2011

Pros:

None, never received it. I NEVER got an email saying it was backordered. I was charged and it said it shipped. It is backordered with no date. I called to cancel and told her I was charged and paid extra shipping, she did not care and it was effort to cancel the whole order. She said the credit will take up to a week to do....

Cons:

Wont deal with stupid anymore!!

Customer service needs improvement. How can a business that does not sell to other stores because they believe it gets to the customer faster from them and has tons of commercials daily be out of all the items? How can they not let you know. You are better off to buy out of the machine. So sorry I called to cancel the order and bother such a busy customer service rep....
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July 1, 2011

Pros:

None

Cons:

Very expensive

This product is very expensive, Did NOT work at all, Customer service was rude. Took money out of my account without permission or as they say if you order on line it automatically comes out monthly. Very Tricky you have to read the fine print..Not at all satisfied.
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June 16, 2011

Pros:

The spot treatment

Cons:

PRICE
Poor customer service
Tricky sales techniques

The celebs who push this product should be absolutely ashamed of themselves. This company is terrible and has made their money off of smart marketing and then literally stealing money from customers. I ordered a trial sample for $17.00, received my package, used it for a week and had horrible results - then before I could even blink - I received a second package in the mail from Proactive, a package that I did NOT order. Not only did I receive this package of products unsolicited, I was charged $36.00, plus an additional $19.99, which is still in dispute after I sent the package back usps. I immediately canceled my account by 6 months later I am still being billed the $19.99 AND they refuse to credit the $36.00 back onto my account since the issue has taking so long to resolve. I sent the package back last year! This company is a racket and I can't believe people still purchase from them. Do not use proactive - it is a scam!!!
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April 28, 2011

Pros:

It cleared my acne for about 9 months(felt like i was at the Top of the World)Hides post acne marks.Evens out skin tone

Cons:

Made me brake out like crazy after my skin fell immune to it felt like i had it all until BOOM.Very drying!!!Made me realize nothing last forever :'/
They keep sending you products after you cancel it x times

Its a good acne fighting product im not gonna lie, but i honestly wish i never used it Bcus after it stops working it feels like all the acne it held back was jst getting bunched up waiting for the right moment to blow UP and blow yur confidence DOWn!!!But Bottom line is it works but i could guarantee u in the long run you wont be happy with the results.Check out the scar gallery and see how bad it left some girls skin that used it for about two years, I'tll say that she used proactive for about two years in the txt at the bottom of the pic
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September 15, 2010
this is ripoff the people.if u order a kit.they send u auto genrat kit every months.if u dont pay they send it collections agency.
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August 24, 2010

Cons:

waste of money

This stuff is crap--It doesn't work and to try to get them to stop charging your credit card is impossible--Its a rip off and not worth one cent.
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January 23, 2010

Pros:

ugh It cleaned my face???

Cons:

Did nothing for my acne.

For me it was an expensive soap!
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September 30, 2009

Pros:

None at all.

Cons:

Dried my skin out in a serious way (skin eventually was just peeling off). Cost a ton and i even stuck it out for a long time (probably out of desperation). Made my acne and overall my skin look way worse.

Was terrible and it makes me sick to see the infomercial on all the time. Was expensive and wouldn't recommend it to anyone. I haven't used it for a number of years now but I honestly after seeing how much it's advertised would like to discourage people from going into it blindly (do some research and see if anyone else who is not only on the internet has had it work for them). On a side note i would recommend not trying any acne treatments with benzoyl peroxide as a main ingredient. It is a harsh chemical and ESPECIALLY if you have sensitive skin (or dry skin) it will destroy your skin. And if it does work for some people i haven't met any in real life that have had any success (tens and adults alike) so be very skeptical.
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November 9, 2016
DO NOT BUY
I thought I would give Proactiv a try so ordered a pack, it actually made my skin a lot worse than anything else I've ever tried but not only that, after persevearing for 10 days I gave up. A month later £65 disappeared from my account, a few days after this I received another package which I did not want or ask for. I had read other reviews about being careful of the subscription- I carefully checked through the payment confirmation from my first order (I didn't receive one for the second 'supposed' order) but I couldn't find anywhere that I had signed up to any kind of subscription! Customer service (who were horrendous) told me that it was in very small print on the checkout page and had to walk me through the ordering process so they could point out to me exactly where it was. So this was totally unclear. I was furious- I sent the package back without even opening it (by special delivery as they take no responsibility for receiving it if it's not sent this way or by courier). I have so far waited over a week and still no refund, called the customer service number to which they said "it's not been processed yet, once we get it, we have to send it back to our warehouse abroad so could take a couple of weeks" - so still waiting, THIS COMPANY ARE CON ARTISTS, DO NOT BUY THEIR PRODUCTS. They don't work and you'"" have a nightmare trying to get out of a subscription you supposedly sign up to.. as for getting a refund.. well, I'll let you know when it finally arrives! :(
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February 4, 2017
Total scam, and you wander why nobody trusts you. I hope you drown. Here comes karma!