Proactiv Solution : X Out

I was super exited to use this product, I had oily skin and acnee but, not much. After the use of this product my skin had more acne than before and was dry, cracked, red and worse. East of time and money. IF YOU WANT TO GET ACNE I WOULDNT RECCOMEND THIS!!

Customer service sucks states 60 day guarantee however they refuse to honor that agreement. This product did not work at all!

FIRST OFF I LITERALLY HAD LIKE NO ACNE SO I GOT THIS TO GET RID OF SMALL ONES, I BROKE OUT LIKE CRAZY AFTER USING AND GOT SUPER PISSED, SECOND WHEN I CALLED THEM TO CANCEL MY MEMBERSHIP THEY SAID MY NEXT 3 MONTH KIT WAS ALREADY SHIPPED AND THEY LIED JUST SO THEY COULD MAKE THERE MONEY, I JUST GOT THE TRACKING AND THEY JUST SHIPPED IT A WEEK AFTER I CALLED.. THIS PRODUCT IS THE WORST, DONT USE IT, DONT GET SENT THROUGH HELL AND BACK WITH THIS PRODUCT, NO I USE ACNE FREE AND CAN BUY IT FROM CVS AND IT WORKS GREAT, ITS WHAT I USED BEFORE AND SHOULD'VE KEPT WITH IT. BUT X OUT SUCKS SO THERE YA GO!!!

Honestly I'm not the person who makes posts on websites like these, but never have i ever been more irritated then i am right now. X Out by proactive is the WORST product I have ever tried in my life, and honestly, I can't stand it. I ordered a 30 day supply + cleansing bar, and specifically told them I do not want to be on there list. they ended up totally screwing me over. So this is what happened 2 weeks later, and i have no package , but then i have another receipt , so then I call x-out, and they say that they don't have that noted and that i can receive an aferdavid for the bottles I never received. so another 2 weeks later, I received a 90 day supply when I asked for a 30 day, and I never even received my 30 day. so at this point I'm furious , I've now asked for something and not even got what i asked for , and now i've been charged 120$ because the 30day+ the 90 day. So i call them and completely fuss them out. and they all beat around the bush saying I ordered it when i specifically only wanted the 30 day, so I cancel my subscription. and once again, they say ok, ok, and aferdavid will be sent to you. so much to my surprise I wake up and find another charge on my credit card from x out AGAIN, so i call them and ask why am I still being charged , I've canceled 2 times now and they say because i didn't cancel within 30 there charging me with another 90 day package, and here's the best part of the whole thing. I ordered x- out June 30 for the 30 day supply and then they charged me july 11, for a 90 day supply and finally August 5th , so you tell me how I got charged for 2 90 days and 1 30 day ( which I still haven't received) in a matter of not even 90 days? the customer service was rude, the product was not worth the money. and I have received 1 package in the 3 months that they where supposedly sending it to me. so even if I did ask for that ridiculous subscription every month, they still are in a horrible position because they didn't send anything that they where supposed to "send" so I am completely done with x-out and I am posting my experiences everywhere , so no one has to experience the nightmare I experienced.

This company gave me the biggest headache. After I made my first order and it shipped I immediately called them to cancel any other orders. After a weeks of never receiving the product I ordered I called them. They told me that my package had already been delivered. It had not been. I call the post office and they say they haven't received it yet. I call Xout and they suddenly change what they had told me before and tell me that they haven't delivered it yet after all and the post office should receive it later that day. I wait another couple of days and nothing comes in. I call the post office again. It doesn't have it. I call Xout and the same thing happens all over again. This continues for months before I finally give up because the tracking number they give me doesn't work either. I call Xout multiple times telling them I never got my order and want a refund. They tell me that they'll send me papers to file a claim. Never get those either. So finally I give up. No product, no refund but a giant headache.

THIS IS THE WORST ACNE PRODUCT EVER!! I had used it about a year ago and it worked but barely had any affect. Keep in mind, I barely have any acne, only sometimes. Then I left it since it did not work for my acne. Then the package came again like 4 day ago and when I used to only one time I actually had become severe I guess I have some allergic reaction but never ever will I ever use this product again this is the worst product I have ever used it barely has affected, bleaches your clothing, imagine what it does to your face. Before that I had just one small pimple and my face was clear and now it looks like I have SUPER severe acne. I suggest just stick to the old-fashion methods, wash your face with warm or Luke-warm water and some sensitive skin soap or facial soap. Also keep in mind, I don't have very sensitive skin. And IT CHARGED MY CARD $93!!!

This face wash DOES NOT work. I have used it for 3 months now and I still suffer from break outs. My sister also has used it and has mentioned numerous times that it is not doing anything to help her face. Not only does the face wash not work, the customer service is atrocious. They were completely rude when I called twice to complain. When someone calls and they are asking for clarification, that clarification should be made. I should not have to revert back to some paperwork when I am taking the time out to call. The prices are also absurd. $30 for a 7 oz bottle every month is to me steep considering you're supposed to wash every morning and night. I urge everyone of you to read the reviews before purchasing as I did not. I have had better luck with Neutrogena face washes.

These people piss me the hell off because when you sign up to pay for it their all "it's just a simple one time, non-monthly payment of 30$ for you to try out" then they throw in all these little thing like "take these vitamins here and this face mask and its all free!!" then 3 weeks later you look at your account and you've been billed 40$ for the wash, 40$ for the pills, 40$ for this and 40$ for that; then when you try to return it, "it takes 4 to 6 weeks for your money to return" be which point you don't even give a f**k anymore. All for something that HARDLY EVEN WORKS! I will NEVER try OR recommend this to ANYONE AGAIN!!!!

It made me breakout more and my face was kinda clear before i started using it.

I had initially signed up for 30-day trail. Then I was enrolled directly into 90-day plan where I had money deducted twice over two months. Post that I was again sent another set but this time with 3-month payment deduction costing to charge more than the first 90-day plan. >100$ I was never informed about this change through email or letter or phone. Also I am not able to see any order history or history of payments. This is outright wrong. If I had been informed about it atleast in advance, I would have cancelled my subscription. Now that it happened I have cancelled it.