Proactiv Solution : X Out

I wish I could give this "0" stars. First off I ordered this online and the email confirmation said it would ship as quick as possible because waiting sucks right? Is basically what it said. I waited two weeks and nothing came. I called to cancel my order and the girl said ok ill cancel it. I asked when I can get a refund and she said " over night" I'm ok. Of course that never happened so I called again a week later and explained my situation again and not to mention when they first answered they were talking in the bg it sounded to unprofessional. She said ok you'll get your refund after the holiday weekend. Never received it still. I finally called again tonight and the lady said they have to send out a letter for me to fill out letting them know I never received he product in the first place and then fax it back! Wow!!! I've never been so upset before. My advice? See if proactive works for you since it's been around longer. If not just go straight to your dermatologist.

My best friend had me try some of her xout and it worked fairly well. Ordered some of my own and its been three weeks and still no product. I'm furious if they charge my card again there will be hell to pay

DO NOT EVER PURCHASE THIS ACNE PRODUCT. This is my first time ever writing a review, but I feel like I had to get out how I feel about this product. This product made my skin 100x worse. I have struggled with acne all of my teenage years (I'm 20 now). I tried Proactive a few years back and that product absolutely did not work either. It was far too costly and it made my skin worse. I don't know if the acne fighting ingredients just don't agree with my skin or what, but this product is horrible. I wish there was a spot to write reviews on the XOut website because I would. I used it for about a month and had to stop. I had pimples everywhere.. more than ever. Big pimples that hurt! I've never had such terrible skin. I stopped recently and have been using just a Clean and Clear scrub, and my skin is FINALLY back to normal. I DO NOT RECOMMEND THIS PRODUCT. ABSOLUTELY TERRIBLE.

Honestly I'm not the person who makes posts on websites like these, but never have i ever been more irritated then i am right now. X Out by proactive is the WORST product I have ever tried in my life, and honestly, I can't stand it. I ordered a 30 day supply + cleansing bar, and specifically told them I do not want to be on there list. they ended up totally screwing me over. So this is what happened 2 weeks later, and i have no package , but then i have another receipt , so then I call x-out, and they say that they don't have that noted and that i can receive an aferdavid for the bottles I never received. so another 2 weeks later, I received a 90 day supply when I asked for a 30 day, and I never even received my 30 day. so at this point I'm furious , I've now asked for something and not even got what i asked for , and now i've been charged 120$ because the 30day+ the 90 day. So i call them and completely fuss them out. and they all beat around the bush saying I ordered it when i specifically only wanted the 30 day, so I cancel my subscription. and once again, they say ok, ok, and aferdavid will be sent to you. so much to my surprise I wake up and find another charge on my credit card from x out AGAIN, so i call them and ask why am I still being charged , I've canceled 2 times now and they say because i didn't cancel within 30 there charging me with another 90 day package, and here's the best part of the whole thing. I ordered x- out June 30 for the 30 day supply and then they charged me july 11, for a 90 day supply and finally August 5th , so you tell me how I got charged for 2 90 days and 1 30 day ( which I still haven't received) in a matter of not even 90 days? the customer service was rude, the product was not worth the money. and I have received 1 package in the 3 months that they where supposedly sending it to me. so even if I did ask for that ridiculous subscription every month, they still are in a horrible position because they didn't send anything that they where supposed to "send" so I am completely done with x-out and I am posting my experiences everywhere , so no one has to experience the nightmare I experienced.

Complete crap, this is a scrub with 8.5% benxoyl peroxide, not even maximum strength. i've used it and used it to no avail, got very minimal results. This is a waste of money in my opinion, and i had mild-moderate acne. however, it may work for some, but you may just be better of getting a 10% benzoyl peroxide treatment, that worked better for me.