Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
5960 Reviews

Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%
January 12, 2015
No good
I had high hopes for Proactiv, with all the rave reviews I've read and heard about it. I used the whole system until I ran out. It helped clear a little but not enough to where I'd buy it again. Not that effective at all. I know that it works great for some people but did not work good for me. There are a lot of other cheaper and better treatments out there. Proper diet and exercise plus vitamins is what helped clear up my acne most.
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December 9, 2014
Worked when I was younger and had just a few whiteheads, but made my cystic acne worse.
It did work when I had better skin with only a few whiteheads and blackheads but made my cystic acne much, much worse.
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November 23, 2014
Good Product, Awful Company
I wish that this product could be offered by someone that provided...any sort of customer service. I was hesitant to use this product. I had heard rumors of their horrible business practice. I addressed my concerns with a representative, who assured me that I could cancel the orders anytime, online. You cannot cancel the auto deliveries online. I also talked to three different representatives about cancelling my orders. I was very clear that I wanted to close my account, and did not want to receive any more products. I still am receiving and being charged for their product, despite several cancellation emails being sent. Their manager would not explain how I had received these emails, yet continued to received their products, when I clearly no longer wanted to. This company is a scam. I will never use their products again due to their poor customer service.
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November 9, 2014
Worst ever!!
I have moderate/severe acne and I tried Proactiv and it doesn't doesn't help any. After one month of using it I still got breakouts causing really bad scarring. I do not recommend any with acne to use this product. I also have a German friend who uses Proactiv and still gets bad breakouts. I even seen my older brother using Proactiv and his skin still looked bad. DO NOT USE THIS PRODUCT!!
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June 15, 2014
Proactiv has RUINED my skin!
I have very mild acne, usually showing up around my period and a few pimples here and there. I also have slightly uneven skin tone. Proactiv gave me horrible breakouts, nasty bright red pimples, and somehow given me acne scars that weren't there before! To top it all off, the refining mask has dried out my skin to the point of where I can't wear foundation because it makes my skin look crusty! I've quit using makeup and mosturized non-stop. But my skin continues to be horribly dry. Instead of giving me confidence, Proactiv has taken my confidence away! Will never purchase any Proactiv products again and will warn my friends not to use them!
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January 17, 2014
BAD PRODUCT
I ordered this product for my 16 year old daughter. I bought the $30 package of Proactive, which resulted my daughter's face being red, swollen, more acne than before and stung her face so bad that she could know longer use the product.. So I just took it as a loss, after all it was only $30. About one month later I get a bill in the mail for $100, stating that they had sent a new package of Proactive that was $100 worth to my address (that I did NOT order)!! They wanted me to pay that much money for a product that was not even received or wanted!! At this time we where based in Fort Drum NY and just recently moved back to our hometown in Georgia. I find it funny that I have not received the product that they clam they sent but yet get the bill to it, at our new address with no problem!! Something that I did not order in the first place! Watch out on this!! You can just try Proactive out for $30, then monthly you get a bill for $100 for a big package of the product which was not ordered or even received!! I am NOT happy with the Proactive product or their business ethic..
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February 12, 2013

Pros:

None

Cons:

Overrated
Scam
Pricely
Horrible customer service
Rip off

Worked for me a little definitely expected a lot more. When I stopped using this treatment within 2 days my face broke out more then before. Also not to mention the system is pricey considering the bottles I received were traval size the ones that were a size bigger was three times the price. I canceled my subscription with pro active solutions yet I keep getting billed. This is a huge scam I would not recommend pro active solutions there are other ways to get rid of acne & not constantly get ripped off.
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October 31, 2012

Pros:

None

Cons:

Causes severe irritation
Hard to cancel
I think this is a scam

When I used the products as instructed, my face swelled into an itchy red blob. It looked and felt like I had poison ivy on my entire face. When I cut back and only used one or two of the products at a time, there was absolutely no effect on my skin - I still had breakouts frequently. But the worst part of ProActiv is that it is very difficult to cancel your account. You cannot cancel online. I cancelled my account by phone today after discovering I "owe" them $100 on a shipment that is currently in the mail. At what point did I tell them I wanted $100 worth of product? NEVER. I will return the shipment (at my own expense, no less), and they told me they will refund all but $10 in shipping fees (which I feel I shouldn't owe because I wasn't notified of this shipment in advance or given the option to cancel prior to shipment), so this *cancellation* is costing me $20 at this point. I am very concerned that they will neglect to refund me. They told me not to expect my refund for 4 to 6 weeks. I own a small business and I can process credit card refunds instantly, so this delay doesn't make any sense at all to me. Stay far, far, far away from this. Even if it was an effective product, it isn't worth participating in this scam. I think they very much rely on people forgetting about shipments and neglecting to read credit card statements.
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October 29, 2012

Pros:

There are people to talk to 24/7

Cons:

Do NOT buy this product. It might sound great with all the reviews and pros, but they put that out there so you will buy it. There is no contract saying you have to pay for the full amount, but they are trying to make me ( a 17 year old girl) pay for the product even though I want to cancel. You do not get a 60 day money back gaurente. I have not gotten my product and it was sent out on the 12th well today is the 27th, but they are still making me pay $30 for a product i have not gotten.

All they care about is getting your money. The customer service line wouldn't even give me my money back. The cancelation requires you to pay 3 months even if the month has not come yet, and you will not get that product even when you are paying it. IT IS A SCAM.
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July 31, 2012

Pros:

I learned my lesson to not ever buy anything from Proactiv ever again.

Cons:

I could've spent $10 at walmart and gotten better results. I tried canceling my account 3 times and they're still charging my account and sending my product that I didn't ask for. The customer service is a joke. This is the worst experience I've EVER had with ordering anything.

DON'T GET IT! You'll regret it, it won't help your acne, it'll make it worse and if you do want a refund and to cancel your account be prepared for a long rough road of arguing with customer service and the management. I requested a shipping label in June and they said it'll get here in August.
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