Proactiv Solution : Acne Treatment System

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Reviews
2.7
7173 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
9.9%
4
20.3%
3
23.7%
2
21.4%
1
24.7%

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November 6, 2013
unfair
this product is not for color people almost mess up my whole face
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November 2, 2013
Proactiv Sucks
I started the product with clear skin, thinking it could be softer or have less blackheads. My skin stayed clear for the first couple of days, but soon began to break out. My face has so many pimples now it isn't funny, and the pimples that came up while using Proactiv have turned into scars and will not go away. I hate this product and makes things so bad. I hope my face will go back to the way it was because this is ridiculous.
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October 29, 2013
Don't waste your money nothing but scammers
Using proactive you will never be completly cured from acne I felt like my skin looked better after I stoped. Also look up custumer service reviews there's proof that they are crooks don't ever give them your card number. I had so many problems with them sending products after I canceled. Just don't do it there are so many different products out there.
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October 26, 2013
I tried this system twice & years apart & both times I was dissapointed
I've tried this system twice, both times for months or until I had used the all the product. The first time I was about 22 dealing with acne. Never saw any improvemnt after months so I moved on. The second time I tried (last year) at 30 years old my acne was pretty much under control, little breakouts. This time my skin was healing from a horrible skin picking faze that I'm still struggling with but their cleanser felt like it was just causing tiny tears in my skin. The blemish treament has a horrible smell and make my skin greasy and thats it. I saw absolutely no improvement. The blemish control would actually make me feel like I needed to wipe or rinse my face off. The green Tea moiturizer would create those little white balls like I applied too much but I didnt, so that was irritating. The body did nothing as well but gave a fresh pleasant smell. I liked the way it felt...tingly at first. It works wonders for some but didn't for me both times.
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October 26, 2013
Proactiv ruined me

Cons:

Everything

I always had clear skin throughout middle school, I would get maybe a couple pimples before my time of the month which I got in 6th grade but besides that I had pretty good skin. Freshman year I started to get a little acne which wasn't bad still it was basically the same I had in middle school but I wanted to have really good skin so I tried proactiv seeing all the good results people got on tv, this product honestly ruined my life. It GAVE me pimples and left my skin crusty dry and hurt. Maybe it works for others but it deffinetly did not work for me. I hated this product and it took away my confidence
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October 22, 2013
Waste of money!!

Cons:

Irritated my skin
Poor customer service
Expensive for such little product

First off, you pay way to much for tiny little bottles of product. Ridiculous. Second, it made my skin irritated and BURN. The smell is nasty, has harsh chemicals in it, and is all around a terrible product line. After my face was red and burning for 6 HOURS I made the decision to stop using it. Customer support also sucks.. I have emailed them twice and it takes them days to reply. All I wanted was to cancel my account and automated shipping and they told me to call them. Just about fed up and they will probably be getting a nasty phone call from me. Basically, don't waste your money. There are so many better skincare lines out there that are cheaper and don't rip you off. Rant over now. :)
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October 17, 2013
Poor Customer Service. Need to improve to keep customers.
They have the worst customer service department that I have ever dealt with. I signed up for membership on September 3, 2013 and was excited to receive my first shipment. I waited for 2 weeks and did not receive it, so I checked the order history and realized that I had my old address on it. The tracking number stated the package was undelivered and being sent back to proactive. I contacted customer service and asked them to send the package to my new address. My request was passed around to 3 customer service reps. They sent me an email on September 26 and asked that I need to sign The Affidavit Form and mail it back. This is unnecessary as the tracking number stated the package was undelivered, all they have to do is read the tracking status and understand it. I was VERY UNHAPPY that this is how they handle issue, however, I signed it and swear that I did not receive the package. Finally I received an email from them today October 17 that my order was returned to them and my account will be credited. I canceled my membership because this is how they treat their customers. They wasted my time and energy. Shame on them!
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October 11, 2013
too harsh. don't waste your time and money

Pros:

mask work good to dry out pimples overnight

Cons:

way harsh

The deep cleansing step gave me this major rash it was more embarassing then my acne.. also the first step gave me a rash so I stoped using those two and now only using step two and three they didn't give me a rash.. Ithen I suddenly got a random rash after useing the two steps for over a month. .. also the deep cleansing wash has bleached my wash cloth!! I don't know what is in this but its some harsh chemicals. I WOULD NOT RECONMEND anyone to use proactive because it is way ti harsh on your skin.
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October 4, 2013
Worked initially then stopped working :/

Pros:

Keep me a 100% clear for a while.

Cons:

Drying
Small bottles

I have tried this system a couple of times over the last 10 years, back in 2004 it finally keep my skin a 100% clear. i though I have found and "acne cure" but I didn't. I developed rosacea and the BP was drying out my skin and it was really painful I had to stopped using it. I swear that this people changed the formula in order to save money!! I remember how good it felt on my skin and suddenly I felt so bad!! I freaked out because I had acne and rosacea at the same time, so I had to take antibiotics again and keep trying this product until the representatives told me it was obvious I could not use it anymore so sold me the "sensitive skin formula" which is crap BTW, don't even try it!
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September 30, 2013
Harsh, irritating, painful

Pros:

BP works as spot treatment

Cons:

Horribly & painfully drying
Toner is useless
Expensive for small amount

As a system, I am giving this product 1 star. I actually like the BP on occasion, but not the whole Proactiv System. I have literally tried everything for my acne. With all the hype surrounding Proactiv, I could not have been more disappointed in the results. I have tried Proactiv 3 separate times over 5 years. Each of the first two times, I would call it quits as soon as I started experiencing dryness. The third time, I held out as long as I could, in hopes that my skin would eventually adjust the products and stop being so dry. I used it for about a month, and my skin has never looked worse. It was so dry and FLAKY that I could not put makeup on. I literally doused my face in thick Vitamin E oil just to be able to leave the house. On top of that, my face hurt so much that I could not sleep at night. It felt like I had a horrible sunburn on my face.. I would never recommend this system to anyone. On top of all this, the customer service is terrible. They kept sending me more and more long after I had cancelled.
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