Proactiv Solution : Acne Treatment System

As long as you're patient, Proactiv will work for you, but I do not recommend it to people with sensitive skin. It takes over a month to start to work (like 6 weeks or so), but after it is gone, it usually hadn't come back. It is really expensive, but I think the face mask works to help clear pimples. If you really want to see results, you really have to be dedicated to use day and night and take that time to use the 3 step system otherwise it may not work. If you want faster results I recommend using something else (Like the Doctor's Program facial cleanser or acne gel) because it clears it up faster.

I recently started breaking out around my chin. I'm 24 and have NEVER had problems with my skin before (besides being pale and having dry skin) so I thought I'd try this out. It cleared my breakouts about 2 days after I initially tried it, so I kept using it. At one point, it'd been about a month since I had a breakout so I stopped (because it was drying out my skin badly and like I said, I have very MINIMAL breakouts). I immediately broke out the next day! Anyway, a few months later I called customer service because my next shipment was due to arrive and I clicked the wrong button before getting to change my order. So I IMMEDIATELY call them. The first girl acts completely uninterested and says there's nothing she can do because it was already being shipped and I'll just have to mail it back when I get it. I ORDERED 5 MINUTES BEFORE I CALLED! I was extremely upset so I hung up on her. I call back 10 minutes later to CANCEL my order. This girl convinces me she can fix my order since it hadn't been over 30 minutes since I had ordered and that it will be shipped with the right products I wanted (1 large bottle of cleanser, cream, and body wash and 2 large bottles of toner). Well 2 days ago the shipment came in...$110 worth of products I didn't want!! They sent me 1 large AND 1 small bottle of cleanser, 1 large bottle of toner, 1 large and 1 small bottle of cream, and 2 large bottles of the body wash. I called them and cancelled immediately and said I wanted to ship what items I DIDN'T order back, and I was told that wasn't allowed I would have to send back the entire package and pay for the shipping costs. After explaining all the hell I'd been through already, I then told the man I wanted to cancel and he had the nerve to ask "Why?"...REALLY?! I wish I had read these reviews before I got involved with them. I've had entirely too many problems in just a couple month period to ever go back!

Ended up using dial anti bacterial soap, which his pharmacist recommend before using his prescription creme. His acne is better...

Proactive is just not worth the money. I'm convinced the only reason it's famous is because the company spends millions of dollars in marketing the heck out of it. I didn't even use the cleanser in the set because it was much too drying for my skin. I did like their benzyl peroxide product but Dan's Acne.org product is better.

Bottom line is this product is not as advertised. Plus when I called to cancel because I didn't recieve a shipment so I their customer service rep told me what my final payment would be so I paid and thought all was done. Now a few months later they say I owe them more money for product I didn't get and too much time has elapsed to do anything to resolve the issue but to turn me over to collections if I don't pay. THIS COMPANY AND THEIR PRODUCT IS A RIPOFF DO NOT BUY THEIR PRODUCTS.

FRAUD ALERT!!! This product was a complete waste of time and money. It did absolutely nothing for my acne. This company preys on people's insecurities as well as their wallets and when you cancel, they will keep on billing you.

I used this back when I was a junior in high school. It took about 3 weeks to kick in and then I had the clearest skin since I started developing acne when I was 14 (I'm now 21). It then worked for 2 weeks, but after that I started getting more pimples and eventually it stopped working altogether.

I tried this item for a month and did nothing for me. I had very light acne, this product just made it worse.

Proactiv isn't as great as the commercials claim. It works for a few weeks at best, then everything starts going down hill. My skin actually started to break out worse than it had before. This may work for some people, but definitely not for me. The only items I purchased that I'm going to keep are the Refining Mask and Green Tea Moisturizer.

proactive made my face alot worse than ever. after using this face wash, i had a huge rash appear on my face. i have stopped using proactive and the rash keeps getting worse. i would never recommend this face wash to anyone.