Proactiv Solution : Acne Treatment System

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Reviews
2.7
5960 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%

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January 22, 2018
Working somewhat, HORRIBLE service tho
Was working somewhat. But horrible customer service. My order was delayed (November - December) so we called up to ask, you know, what the hell was going on. They said our subscription had been changed from 30 days to 90 days(even tho we did not request such a thing nor were we told this was going to happen) so we should expect it to be delivered on January 17th. Along comes Jan 17, nothing. It is Jan 22 now and we called up to ask again, what the hell is going on? They told us they were sorry but the order is to come in 21 days. By then, it will be February. My order has been delayed from November all the way to February and who knows,they might even screw up again. Obviously going to cancel once the order comes in as the payment has already gone and of we cancel they product won't be delivered. DEFINITELY DO NOT recommend this stress to be passed on to anyone.
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October 14, 2014
Worst freaking customer service EVER
ok... their website sucks. Fort some reasons, sometime, you just can't order online. They tell you to call them to "work on the issue"... forget that... they just give you all kind of bogus reason to force you to order by phone (I guess the telephonist get a commission). The problem is NONE of the order by telephone are right. all kinds of mistakes... wrong product, wrong quantities, wrong billing amount. You ask to talk to a supervisor... not trouble, they will call you in 60 min! loll what a joke... spent evening trying to explain to 2-3-4-5 different person WHAT is the issue... EASY: CAN'T order online! and I don't want to do it by phone because you always SCREW UP! well... at least the products works (when you can order/get the right one).
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October 10, 2014
Poor Shipping Timing
Product works moderately well, but their shipping method is horrible. Shipment goes "on the truck" as late as one week after it's supposed to.
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October 2, 2014
SHIPPING HASSLES, DRY SKIN AND CREDIT CARD ISSUES.
Proactiv loves to use the whole "user agreement" bullsh*t. Basically, I purchased only ONE MONTH supply of proactiv just to try it out, unpleased with my dry skin, I knew I wouldn't order again. To my suprise, I had received another package. They had charged my credit card also. As I call to try to explain to them it is unauthorised, they explain that it's part of the "user agreement" that everyone reads of course. I would have to become a member to order the product at all, but if you become a member, no matter what you buy, they ship you the product every month, and charge your credit card without a notice or reminder. You now have to go to the hassle of returning the product and dealing with their terrible customer service. If they were really enthusiastic about their product, they wouldn't make it a necessity to pay with credit card, but PayPal. I believe this company is about the money and seems to pay big dollars for the celebrities that advertise it. P.s only temporarily helped my skin, as soon as you stop, you break out. Hmm... Coincidence? I think not. Don't buy unless you want dry skin, to be hassled, and experience terrible customer service.
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December 31, 2013
Worst Acne Product I've tried
I only tried this because I can't seem to find my usual product anywhere, and when I was visiting my father I found a brand new unopened kit, and his wife said I could keep it. As it didn't cost me anything I decided to try it. Well, turns out, it only makes my acne worse. I've dried different products over the years, some worked better than others, some didn't even work at all, but I've never had a product before that made my acne worse.
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December 26, 2013
Dont even get me started

Pros:

none

Cons:

skin got irritated
acne started to hurt
more of the face DEMONS came back

Everything killed it. I "borrowed" my aunts proactive cause i was trying to find medicine for my face then it got worst. I hate it. My brother warned me but still i did it. my face was more clogged my face went to oily to really oily. DONT TRY IT OR ELSE!!!!!!
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November 6, 2013
unfair
this product is not for color people almost mess up my whole face
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October 26, 2013
I tried this system twice & years apart & both times I was dissapointed
I've tried this system twice, both times for months or until I had used the all the product. The first time I was about 22 dealing with acne. Never saw any improvemnt after months so I moved on. The second time I tried (last year) at 30 years old my acne was pretty much under control, little breakouts. This time my skin was healing from a horrible skin picking faze that I'm still struggling with but their cleanser felt like it was just causing tiny tears in my skin. The blemish treament has a horrible smell and make my skin greasy and thats it. I saw absolutely no improvement. The blemish control would actually make me feel like I needed to wipe or rinse my face off. The green Tea moiturizer would create those little white balls like I applied too much but I didnt, so that was irritating. The body did nothing as well but gave a fresh pleasant smell. I liked the way it felt...tingly at first. It works wonders for some but didn't for me both times.
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October 26, 2013
Proactiv ruined me

Cons:

Everything

I always had clear skin throughout middle school, I would get maybe a couple pimples before my time of the month which I got in 6th grade but besides that I had pretty good skin. Freshman year I started to get a little acne which wasn't bad still it was basically the same I had in middle school but I wanted to have really good skin so I tried proactiv seeing all the good results people got on tv, this product honestly ruined my life. It GAVE me pimples and left my skin crusty dry and hurt. Maybe it works for others but it deffinetly did not work for me. I hated this product and it took away my confidence
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October 22, 2013
Waste of money!!

Cons:

Irritated my skin
Poor customer service
Expensive for such little product

First off, you pay way to much for tiny little bottles of product. Ridiculous. Second, it made my skin irritated and BURN. The smell is nasty, has harsh chemicals in it, and is all around a terrible product line. After my face was red and burning for 6 HOURS I made the decision to stop using it. Customer support also sucks.. I have emailed them twice and it takes them days to reply. All I wanted was to cancel my account and automated shipping and they told me to call them. Just about fed up and they will probably be getting a nasty phone call from me. Basically, don't waste your money. There are so many better skincare lines out there that are cheaper and don't rip you off. Rant over now. :)
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