Proactiv Solution : Acne Treatment System

I decided to try ProActive in the beginning of the year, so I ordered a kit. After that first one I noticed that it didnt work, but they sent me a second one without me asking for it about a month later. Not only that, but they took my money from my account without my authorization. About 2 months after, I called to tell them I wanted to cancel & I wanted them to stop sending me kits without my saying so. So the guy I spoke to told me not to worry about the 60 day thing because of my situation & because I didnt know that they automatically did that. I told him I would send the two kits back that day in the post office, and he said I would get a full refund as soon as they received my shipment. I did everything the way he told me to do it when sending it back. I asked him how long before I would see the refund, and he said to check sometime in November. Its the end of November now and I haven't received anything back, so I called them only to find out that they wont give me back my refund! If I had known this, I wouldn't have gone out of my way to send it back!! I did everything that guy told me to do & paid for shipping it back, and this lady at ProActive even acknowledged over the phone that they got my two kits back but wont give me back my refund !! Now that I know these people are so incompetent... liars, unprofessional, and dont care about what they tell their customers,... I wont refer anyone to them. I will make sure to make them look as bad as I can so that no one has to lose their money the way I did. I had told a couple of friends of mine about it and they were going to order from them. I made sure to send them a text about this problem before they fell into the same hole. Now I've lost almost $200 because of them.

I started using this in my early 20's. After using accutane as a teen, my acne had resurfaced and was as bad as ever. At the recommendation of a friend I tried this stuff and loved it! It completely cleared up my skin....for 2 years. Then it all came back. Story of my life : ) Be wary of the company if you try these products. They sign you up for a month to month plan automatically. You can opt out of it if you call them though.

didnt work, i used it for 3 months (as told to by instructions) and i actually got WORSE acne!! it was a total rip off and completely over priced! this stuff is COMPLETE bogus!

I used it in JR High and it worked for a while, so I gave it another try. They said it would clear you up in 3 weeks all it did in three weeks was made my face look worse instead of small white heads I now have big white heads and more black heads then ever! I have never broken out this bad in my life!! After getting my first shipment I canceled my membership and yet they are still hitting my credit card for $30 a month!!! This stuff is the biggest scam ever do not use it! you would be better off using soap and water then this crap!

I was 13 when i used this product i was so happy when it was coming in the mail but when i started to use it it didnt help really it cleared a couple of my zits but not really . Then after i stopped my face got extremly dry and my acne got worse then ever i had to go to the doctor to get a special lotion which cost my parents $90.00 which im still paying off by the way. Then i was pissed i called them and complaned and told them to make sure they never sent proacitv to me ever again. they said ok and hung up. About a month later i came home form school to find a big box of proactiv on my porch. i want inside look in the box to find a recipt for $74.25 i started to cry because that was on my moms credit card and she would be so mad . i told her what happened she got sora mad and paid to ship it back i never got anything else from them after my dad went to complain . PROACTIV I HATE YOU SO MUCH

they will tell you they will send you 3 mini sample for free but you will receive notice from collection agency that you owe from pro active!!

proactiv blows. don't waste your time or your money. it's almost impossible to cancel, and if you send the products back within the 60 day trial, they're going to tell you they never received it. i fought it and got my money back but it took about 3 months of work to get it. it destroyed my skin and took forever to heal. it deserves zero on the rating scale!

Waste of money. Just a huge disappointment.

In middle school I had a very oily face, which led to little acne bumps. Proactiv cleared that up, so I continued using it hoping to contr the acne. I guess my skin became immune or it could be because my skin worsened, because it stopped working in high school. So if your acne is light, it will probably work for you.

Now this is what i call sad.. NEVER worked.. made my face red.. never showed improvement. wow. i am very ashamed with you proactiv. What a shame.