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Cant checkout!

MemberMember
5
(@gbomb47)

Posted : 02/24/2016 1:00 am

Hello,
This is more of a technical question but everytime I enter my address and payment information, etc. it tells me this, " Please verify the provided address. Saved addresses may have incomplete information." I delete everything in every box and reenter it, I evenwalked outside my house to verify it is my address. how do I buy your products?
thank you

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Member
986
(@acne-org-support)

Posted : 02/24/2016 3:03 pm

13 hours ago, gbomb47 said:

Hello,
This is more of a technical question but everytime I enter my address and payment information, etc. it tells me this, " Please verify the provided address. Saved addresses may have incomplete information." I delete everything in every box and reenter it, I evenwalked outside my house to verify it is my address. how do I buy your products?
thank you

I'm sorry to hear that you are unable to place an order on our site. Try clearing out your cookies and history on your web browser or use a different browser such as Google Chrome or Mozilla Firefox.

If there's anything else that I can help you with, please contact us at customer support at http://www.acne.org/contact-us.html

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MemberMember
5
(@gbomb47)

Posted : 02/24/2016 10:11 pm

I cleared my cookies,browsing history, etc. and I used firefox,google chrome, internet explorer and tried on 2 different laptops. I type my information in and now it gives me a new error. " Please indicated which state/province". I have California typed in the state/province box and I even tried it in the adress box and I still get the same error. It seems I cannot buy it online, Is this product available in stores?

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MemberMember
59
(@johnnywitt19)

Posted : 02/25/2016 10:57 am

@gbomb47You can order the acne.org products on amazon.

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*Acne, *Acne and *Acne reacted
MemberMember
5
(@gbomb47)

Posted : 02/25/2016 3:40 pm

4 hours ago, -John- said:
@gbomb47You can order the acne.org products on amazon.

Yeah I was hoping I wouldn't have to pay the extra $10 for shipping on Amazon but I guess it has come down to this.

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