Proactiv Solution : X Out

Worst ever. You keep charging me when I cancelled in March. I have phone records to prove this. I have called three times and told this would be handled and it is not. I have not received the said product I was told I would need to send back first to get a refund. Rather than give my refund you charged me 4 more times and refuse to give me my money back. I'm in the process of disputing the charges and have had to cancel my credit card. You guys are as crooked as they come and I will tell everyone online and people I know. I should get every one of these complaints together and contact a lawyer for a class action suit since there are so many of the same complaints of your company screwing people.

Daily use of Benzoyl Peroxide, even at concentrations lower than 8%, will clear your skin but will also cause your face to dry out, crack and possibly even bleed. What good is clear skin then? Take it from a 30 year old woman who finally cleared up her cystic acne at the age of 27 all on her own: Buy a cheap foaming wash with 2% Salicylic Acid, medicated pads (like Stridex) with 2% Salicylic acid, and a tube of 10% Benzoyl Peroxide cream. Use the cleanser twice a day and the pads once a day for the first two weeks and then use both twice a day thereafter. Your face will be dry for a couple of weeks, but not unbearably so. You need to use the pads every day for at least a few months. After that, you can experiment. Everyone is different. Use the Benzoyl Peroxide cream as a spot treatment only and do not leave it on for more than a couple hours at a time. Just wipe it off with a cotton ball soaked in cold water after a while. Do not leave Benzoyl Peroxide on your face overnight. Even if you are lucky enough not to suffer visible damage, it's there.

So I'm 17, just got this product a few days ago and used it once yesterday and once today. I have never had bad acne and someone just gave me this as a random gift sort of, and I thought, hey I'll try it. But the past week I've gotten a few pimples more than I would so I was thinking maybe this would take care of it. The first day I just used the wash and felt a slight burning sensation in my face. I've never needed strong acne treatments so I thought it was just my face needing to get used to it. Today I tried using the mask method, and a few minutes in, my face started to burn very badly. After I rinsed it off, my skin began to peel and I had very random shiny spots all over my face. Two days isn't enough for me to see results or not but I do not want to continue use of this if it's going to be like that every use. I'm wondering if it's just me or has anyone else experienced what I described?

I have struggled with acne since I was in the sixth grade. I am now 18 and still living with acne. After multiple failed attempts of over-the-counter acne products, I decided to give X-Out a try. I received my shipment and started using it twice a day like it recommended. It did not burn my skin, but left a cool, clean feeling. I didn't really dry out my skin to much. I started noticing a slight improvement after about a week of using the product, but was till having some trouble areas. I continued to use the product for 4 months. I was using it at least once a day and sometimes two. After 4 months and still not having completely clear skin, I decided to cancel my subscription because nothing was really happening. My skin had improved since I started using it, but I still did not have clear skin like they advertised. I have now decided to switch to another product in hopes that that will work. I would recommend this to people. I would say give it 30 days and if there isn't any improvement stop using it and cancel it, otherwise you will be charged each month. Also when using this product make sure you do not use any colored fabrics due to the fact that it will bleach them! I am happy that it cleared my skin slightly, but was hoping for completely clear skin after 4 months.

Nothing about this product is good. And the customer service in billing is terrible. It literally BURNED my daughter's skin. DO NOT USE. DO NOT USE.

I ordered a $19.95 offer from them and for some reason they used my same card and rebilled me for another month for $29.95 and I did not even receive the second order. When I contacted the company and I told them that i dont like the product and I want a refund, they said that your second order is on the way just go ahead and return it back to us and we will refund the money back in your account. they had sent me prepaid labels so I went ahead and returned the product back. I waited for a refund for a month but nothing came in my account, I called customer service and they said that we have not received anything back and that they will not return my money. I asked them to use the tracking from the shipping labels they mailed out to me, they said they dont track their returns, they simply send out return labels. Never received a refund and instead got another bill from them for $59.00 asking me to pay it. Dont buy this product, it does not work and if you give them your card number then you will be billed over and over again.

Guys, it's been proven that you only need 2.5% benzoyl peroxide. Don't order this, the ordering system is funky and the product has an unnecessary amount of medicine. That much can make your face red amongst other things even though it will clear up your skin.

My son has been on this product for months and his skin has actually gotten worse. I understand that sometimes this happens before things get better, unfortunately his situation got worse and stayed that way. All Guthy-Renker products that I have used are overpriced and ineffective. I will never purchase another product associated with this brand. I'm only sorry so much of our hard earned money has been wasted on junk.

Directions say to use twice [x2] daily and yet a 30 day supply = 2.5 ounces??? I did the math, you would only use 1.2 milliliters per usage to last that long (that's about 1/5 of a table spoon) - impossible to clean a whole face with 1.2 ml and Proactiv knows it.

I got X out a couple days ago and thought it would help with my acne. My acne has never been terrible but I tend to have acne on my forehead and my chin. Before I bought X out I should've read reviews online but I just trusted the commercials and got it hoping it would work. After I used it the first time it actually felt like it was working and my skin looked good the next day. After I started using it everyday my skin got noticeably worse and after the fourth day my skin was completely broken out!!! This product is terrible and I absolutely hate it. Now my acne is so much worse than it's ever been! I am so angry. PLEASE DO NOT BUY X OUT IT SUCKS!!!!!!!!!!