Proactiv Solution : X Out

Honestly I'm not the person who makes posts on websites like these, but never have i ever been more irritated then i am right now. X Out by proactive is the WORST product I have ever tried in my life, and honestly, I can't stand it. I ordered a 30 day supply + cleansing bar, and specifically told them I do not want to be on there list. they ended up totally screwing me over. So this is what happened 2 weeks later, and i have no package , but then i have another receipt , so then I call x-out, and they say that they don't have that noted and that i can receive an aferdavid for the bottles I never received. so another 2 weeks later, I received a 90 day supply when I asked for a 30 day, and I never even received my 30 day. so at this point I'm furious , I've now asked for something and not even got what i asked for , and now i've been charged 120$ because the 30day+ the 90 day. So i call them and completely fuss them out. and they all beat around the bush saying I ordered it when i specifically only wanted the 30 day, so I cancel my subscription. and once again, they say ok, ok, and aferdavid will be sent to you. so much to my surprise I wake up and find another charge on my credit card from x out AGAIN, so i call them and ask why am I still being charged , I've canceled 2 times now and they say because i didn't cancel within 30 there charging me with another 90 day package, and here's the best part of the whole thing. I ordered x- out June 30 for the 30 day supply and then they charged me july 11, for a 90 day supply and finally August 5th , so you tell me how I got charged for 2 90 days and 1 30 day ( which I still haven't received) in a matter of not even 90 days? the customer service was rude, the product was not worth the money. and I have received 1 package in the 3 months that they where supposedly sending it to me. so even if I did ask for that ridiculous subscription every month, they still are in a horrible position because they didn't send anything that they where supposed to "send" so I am completely done with x-out and I am posting my experiences everywhere , so no one has to experience the nightmare I experienced.

by on 06/22/2013 21:30 Here is my comment-I bought X-out for my grand daughter and it's a good product however they keep charging my credit card a $19 plus each month with no more product arriving. I call and they tell me I'm paying for a 3 month supply.Well the first was $29 plus then 2 charges of 19. You do the math-about $70 for a few ozs...buys alot of clearasil at Wal mart. I feel they are NOT CLEAR with how they explain this automatic charge and recieve.

When I first used this product, I was very excited. It seemed like it'd be easy to use, it smelled pretty nice, and when I washed it into my face, an intense, cool feeling breezed into my pores. Before I used to product, I had multiple, tiny pimple like bumps on my forehead that I could not seem to get rid of. I tried, unfortunately, popping them but they didn't seem to go away. I used the wash and they started to go away! Sounds like a miracle wash so far? Oh no no no. I guess since I messed with the pimples, it opened up the skin a little (there were no scabs or redness though??). About a day later, a weird, shiny layer of skin covered, what seemed like, my entire forehead! It was almost like a shiny, clear scab that I couldn't get off. Eventually, about a week or two later, the shiny coating peeled off and the pimples were gone. Although I loved the fact that those stubborn pimples were gone, I was not fond of the shiny skin. It's now been about a month and a half since that event and I am still getting weird patches of shiny skin, but this time, much worse and all over my face. This time, the patches are shiny, a brown/red color (not like a scab), very very big (almost an inch to a centimeter in diameter?), and everywhere! They leave scars and are very unsettling. There are currently 3 on my face and 3 that are recovering. Although I do believe this is partially my fault (I should have just left the pimples alone and let the X Out do it's stuff) but it's getting old.

Complete crap, this is a scrub with 8.5% benxoyl peroxide, not even maximum strength. i've used it and used it to no avail, got very minimal results. This is a waste of money in my opinion, and i had mild-moderate acne. however, it may work for some, but you may just be better of getting a 10% benzoyl peroxide treatment, that worked better for me.

This product I really wanted to love but just couldnt. it has a nice consistency and when I wash my face it feels very cool and clean, but it just didn't completely do the job. I still have a fair number of stubborn zits, and this as a spot treatment wasnt so great either.