Proactiv Solution : Acne Treatment System

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Reviews
2.7
5960 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%

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December 31, 2013
Don't order online!
I have been using proactiv for 8 years and I have always ordered off of QVC or went to a kiosk in the mall. I decided to order off the actual website, and they scammed me into having it refilled monthly. No where did I see that I would be getting charged an outrageous amount every 3 weeks as they please and shipping it out. I called and they told me there is a resupply order already in the mail and I told them I did not want it, so they said I could ship it back and get my money back....that is ridiculous, by the time I ship it back I will lose money anyway! Proactiv's website is a scam! Order from QVC or find a kiosk at the mall!
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November 2, 2013
Proactiv Sucks
I started the product with clear skin, thinking it could be softer or have less blackheads. My skin stayed clear for the first couple of days, but soon began to break out. My face has so many pimples now it isn't funny, and the pimples that came up while using Proactiv have turned into scars and will not go away. I hate this product and makes things so bad. I hope my face will go back to the way it was because this is ridiculous.
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September 21, 2013
Over charged account - poor customer service.
I kept the account for over a year as a gift to my daughter. When closing the account, the customer service rep indicated I had to wait until my last payment month. I did. I was charged another two months. I called to get the issue corrected and the manager did not seemed interested in correcting the problem, only offered an very rude "sorry" saying they would not correct the issue. I have a paper trail of my payments and have filed a case against them with them with the US BBB. Because of the poor customer service, I would not recommend their product. I am reading other comments...same issue!!!!!!!
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September 14, 2013
Really bad experience
First I placed my order, sent a check, that was cashed quickly, but I never received the product. I called after one month and 10 days, they said that they were enable to process my order and didn't explain why. I was told that a refund check had been sent to me, so I went on and purchased another brand at my local drugstore. two months from the date that I sent Proactive my order/check, I called again to see where my refund was, and they told me that they decided to cancel the refund and send me the kit. Guess what, first I don't want it anymore, and I still waiting, it has been almost 3 months since I placed my order. No I do not recommend this product.
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July 26, 2013
DO NOT USE PROACTIV

Pros:

Worked for a year

Cons:

Expensive
Stops working
Makes face worse

I used to use duac for about 3-4 years through high school, then it stopped working. Switched to proactiv and it worked amazingly for 1 year, then one morning I woke up feeling the most pain ever on my face. Kept applying it for another month hoping that it would get better, but it just got worse. Had huge red cystic acne that would never come to a head until like 2-3 weeks. DO NOT USE THIS PRODUCT, IT WILL ONLY HURT YOU.
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July 15, 2013
Proactive sucks
The proactive products may or may not work but who cares when all they want to do is get as much money out of you with their "opt-out" online ordering scheme and automatic shipments. My credit card was billed multiple times and shipments arrived on my doorstep without my consent and their excuse was that in checking the terms of agreement box I had agreed to this. Bullsh*t! I didn't ask for an overstock of Proactive. I'll never buy anything from Proactive or their parent company again because of this underhanded way of doing business. I would give it no stars but that's not an option.
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April 20, 2013

Cons:

Dried out skin, irritation

I took this a long time ago and it did nothing for my skin. I feel like topical creams don't get to the underlying problem anyways...
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November 14, 2012

Pros:

Scam!!!

Cons:

Doesn't work

They never tell you that you are going to continue to be charged weather you like the product or not. $30 just randomly out of my account with me having no idea how they can even do that. Don't purchase.
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August 12, 2012

Pros:

Cleared up my face a little bit. Not much tho.

Cons:

I have been using it for well over a year, every day, 2 times a day. My face has been the same.

I'm hispanic and Irish. I know Hispanic people are more prone to skin problems.
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July 26, 2012

Pros:

Works for a while
Makes face feel clean

Cons:

Irritates skin really bad
Itchy
Make skin sensitive to the sun and dry
Makes you have more acne

This is the worst product ever. Proactiv really ruin my skin. I mean my skin was not perfect before but proactiv made it really bad. I had like 3 huge pimples. Then I started using proactiv maybe a week. My skin felt clean but It was getting worse. My face was red itchy and the worst part of all I had 10 pimples on each side of my cheeks. Never in my life I had to wear so much make-up like I do now to cover my face. I went to 3 pimples to 20 pimples on my face.
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