Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
7173 Reviews

Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
9.9%
4
20.3%
3
23.7%
2
21.4%
1
24.7%

Used Proactiv Solution : Acne Treatment System? Rate It:

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January 12, 2012

Pros:

The product seems to be working.

Cons:

The customer service really sucks. I followed their directions to get the automatic shipments stopped. and returned an unopened package as they directed. I called them because 10 days after receiving the product they did not credit my account. They said that the credit could take up to 6 weeks. This is ridiculous.

Buy somewhere else directly and not through their web-page.
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January 9, 2012

Pros:

the box was organized well.
it would be a pro not to waste your time with this company, you will get pimples from the stress they put on you.

Cons:

this has been the wost experience since i bought from proactive. 1) they do no tell you that you are charged 40-30$ a month and sent new boxes. 2) the return directions are vague which adds another 6 weeks on to no refunds and more charges. 3) customer service sucks! you call them and they act like your the idiot, they make you want to cry more.

bottom line is, DONT ORDER PROACTIVE! all they do is rob you and stress you out. cut your losses and go to a dermatologist.
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January 8, 2012

Pros:

The refining is amazing! The steps are really good! I love it

Cons:

Burns my skin
Step number 3 didn't go well with my skin

I loved pro active everything was beautiful it left my skin nice and soft! My blemishes went away after using the refining moisturizer. The only thing I didn't like about it was step #3 did not go well with my skin. Step #3 just left my skin even redder and full of blemishes I looked like a tomato but now I'm using the moisturizer steps 1 and 2 and my acne is clearing up!
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January 6, 2012

Pros:

Easy to order

Cons:

* Irritated my skin terribly
* Terrible customer service
* Looking for any way to get your money

I was tired of my minor to moderate acne, and really wanted to try to make it better before my wedding. I had had good results with benzoyl peroxide products in the past, so I thought trying Proactiv was worth it. It was easy to order, and arrived fairly quickly. I had paid for the expedited shipping, but it didn't arrive in anywhere near the claimed timeframe. So call #1 to customer service to refund the shipping charges. Within a week of starting use, my face was red, itchy, and just plain irritated. I cut back on use for another week, but my skin only got worse. I tried using it every other day for another week, but still, only worse. I stopped my shipments, but another shipment arrived a few weeks later. Call #2 to customer service - apparently my account hadn't been closed. I sent that shipment back immediately, but two months after that, I got a bill that my account was overdue. Customer service contact #3 (this time in email so I had something in writing), and found out that my account was STILL not cancelled. Plus, they hadn't received my return. The next bill I received was threatening sending me to collection. A final call to Customer Service, when I found out that I was still being charged for the returned shipment because it took "85 days for the warehouse to process the return", which is outside of their 60 day return policy. I returned that shipment within 30 days. So I will pay the bill for a product I never used, that didn't work for me. I would be wary to recommend anyone trying it.
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January 6, 2012

Pros:

None

Cons:

Did not work.

BEWARE when you order online you are joining the "Proactiv" club. They will automatically charge you every 2 months and send you a new package. They will NOT notify you that they are doing this.

DON'T BUY.
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January 5, 2012

Pros:

Easy to order

Cons:

Product did not work well with my skin, in fact, made it worse, I continued (stupidly) thinking that it would get better, it didn't.
Would not recommend this at all. Be aware also that if you order online, Proactiv keep on sending and charging you for the product, even though you don't need it. They will refund you however, once you've paid the P&P, for an item you didn't need or want in the first place... ah....

Stay well clear, its not worth it.
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January 5, 2012

Pros:

Came with a free refining mask

Cons:

Didn't work

I tried using this product twice, both times I used it every day for about a four month period. I was really excited to get started using this (it was the first real thing I had tried for my acne) but it gave absolutely no results. I feel like this product would only help you if you had three or four zits on your entire face, because that's about all cleared for me. I had never cancelled my order so I kept getting boxes of it and after about six months of stopping I tried it again, but as before I saw no results. I have seen results for some people, but definitely not recommended if you have severe acne.
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January 4, 2012

Pros:

It heals fast

Cons:

It is very expensive compared to acne.org. It is not worth the price. The main problem with proactiv is that acne bacteria becomes resistant to tis ingredients. Why? Because acne bacteria tries SO HARD to survive on the skin that it basically fights with the product for the pore area and after using it for more than three months you will see that the initial results will begin to reduce until it seems like your wasting your money cause it doesn't do anything anymore. I'm a microbiologist.

Overall proactiv is not a product that you could use always. Acne.org can be used always because it heals and you won't be struggling with the fact that it doesn't work, because it will clear your skin.
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January 3, 2012

Pros:

Got rid of my acne the first few months

Cons:

Dried out my skin like crazy
Cleanser and lotion left a burning sensation on my skin

When I first got Proactiv it was like my holy grail for acne, but I recently got a shipment in and this set is burning my skin and drying it out till it flakes. The cleanser, toner, and lotion all gave my face a burning feeling and my skin started to turn red. Never purchasing this product again.
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January 3, 2012

Pros:

- Works well if you KEEP continually using it
-The mask clears away allot of it

Cons:

-Made my acne worse ( i continually used it )
-Makes your skin Dry
-Exspensive

The bottom line is that I used this as much as i could twice a night and it didnt get better it got worse if anythig use any other product asthetic soulutions has a product that works for people with horrible acne and they saw there acne cleared up in 2 weeks and im one of those people
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