Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
7174 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
9.9%
4
20.3%
3
23.7%
2
21.4%
1
24.7%

Used Proactiv Solution : Acne Treatment System? Rate It:

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July 13, 2011

Pros:

None, never received it. I NEVER got an email saying it was backordered. I was charged and it said it shipped. It is backordered with no date. I called to cancel and told her I was charged and paid extra shipping, she did not care and it was effort to cancel the whole order. She said the credit will take up to a week to do....

Cons:

Wont deal with stupid anymore!!

Customer service needs improvement. How can a business that does not sell to other stores because they believe it gets to the customer faster from them and has tons of commercials daily be out of all the items? How can they not let you know. You are better off to buy out of the machine. So sorry I called to cancel the order and bother such a busy customer service rep....
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July 1, 2011

Pros:

None

Cons:

Very expensive

This product is very expensive, Did NOT work at all, Customer service was rude. Took money out of my account without permission or as they say if you order on line it automatically comes out monthly. Very Tricky you have to read the fine print..Not at all satisfied.
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June 26, 2011

Pros:

None

Cons:

Way too expensive
Made my face shine like a looking glass
Irritated my skin
I had acne in places I never had them before
Bad customer service

I was so excited to start using proactive. I wrote the start date down and I followed all the instructions. After a week my face was so oily that people can see their own image when they look closely at me. I continued to use the product hoping it would get better. After a month, I eventually stopped using the daily oil control. I eventually started getting pimples under my chin and around my left and right check. Two months now into the product I had acne and spots all over. One morning I work up and eventually threw the products away. I went back to using Ziana at nights and Neutrogena during the day. Thank goodness my face is starting to look great again. Never would I try Proactive again! When I called CS to ask them to stop sending me shipment and refund my account, the rep hung up on me. (Shame on them) they continued to charge my account and I felt helpless. I filed dispute with my bank and got refunded. However, proactive sent me a bill in the mail for all the charges that were refunded by my bank. I finally sent a letter stating that I am going to file a lawsuit. I am waiting on the outcome.
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June 16, 2011

Pros:

The spot treatment

Cons:

PRICE
Poor customer service
Tricky sales techniques

The celebs who push this product should be absolutely ashamed of themselves. This company is terrible and has made their money off of smart marketing and then literally stealing money from customers. I ordered a trial sample for $17.00, received my package, used it for a week and had horrible results - then before I could even blink - I received a second package in the mail from Proactive, a package that I did NOT order. Not only did I receive this package of products unsolicited, I was charged $36.00, plus an additional $19.99, which is still in dispute after I sent the package back usps. I immediately canceled my account by 6 months later I am still being billed the $19.99 AND they refuse to credit the $36.00 back onto my account since the issue has taking so long to resolve. I sent the package back last year! This company is a racket and I can't believe people still purchase from them. Do not use proactive - it is a scam!!!
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April 28, 2011

Pros:

It cleared my acne for about 9 months(felt like i was at the Top of the World)Hides post acne marks.Evens out skin tone

Cons:

Made me brake out like crazy after my skin fell immune to it felt like i had it all until BOOM.Very drying!!!Made me realize nothing last forever :'/
They keep sending you products after you cancel it x times

Its a good acne fighting product im not gonna lie, but i honestly wish i never used it Bcus after it stops working it feels like all the acne it held back was jst getting bunched up waiting for the right moment to blow UP and blow yur confidence DOWn!!!But Bottom line is it works but i could guarantee u in the long run you wont be happy with the results.Check out the scar gallery and see how bad it left some girls skin that used it for about two years, I'tll say that she used proactive for about two years in the txt at the bottom of the pic
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January 27, 2011

Pros:

Skin feels soft and clean for the first few days
Cleared up a few small pimples

Cons:

Irritated my skin
Caused dryness and flaking
If discontiued use acne became worse

I would not buy this product again. Proactive was not worth the risk.
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December 20, 2010

Pros:

- Evened skin tone
- Quick relief of major problem spots
- If used correctly, really does help a lot with acne

Cons:

- Customer Service is HELL... I would reccomend ordering it from Amazon instead of subscribing to the monthly shipping, because if you end up wanting to cancel your membership, it literally takes several times of you calling them for them to take your credit card off the system.
- Can dry out face really badly, but you can solve this problem by getting their Green Tea Moisturizer, which is AMAZING!
- If you stop using it for ANY amount of time, the results are disasterous and you're screw

Overall, ProActiv is an amazing product IF you use it correctly EXACTLY like the directions say to, which is sometimes a pain in the butt. My personal tips for using it are: - Order the Green Tea Moisturizer along with the 3 steps, because the dryness can be terrible at times - Follow the directions exactly like you're supposed to... it's a very nit-picky product that can be a miracle in a bottle, but only if used EXACTLY right. - Order off of [link removed] or somewhere like that. Avoid the ProActiv company itself at all costs, because their customer service is incredibly annoying and it can be hell on earth trying to get out of a subscription with them. - Be sure not to get Steps 1 or 3 on your clothes, because the benzoil peroxide in those steps WILL bleach badly. Let Step 3 completely dry on your face before putting on your shirt, cause if even a little bit gets on there you're gonna have horrible bleach marks. - Try not to touch your face a lot during the day... you shouldn't do that in the first place, but especially not while using ProActiv because it can make your skin very sensitive and fragile to irritation.
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November 29, 2010

Pros:

-Works relatively fast
-Clears most pimples
-Clears redness
-Skin feels fresh
-Easy to use
-Refining Mask is great!

Cons:

-Does dry the face, but it's nothing a good moisturizer can't fix.
-Takes a long time to clear acne scars and cystic acne.

I've used this product for a month probably. During the first week that I had been using it, I started reading reviews about it and was terrified to continue using it because of all the horrible things people wrote about it. But I decided to continue using it, and I'm glad I did. I'm 18, and I've had moderate acne since my sophomore year of high school. I tried over the counter products, and nothing really worked that well. Within the first week, Proactiv has reduced redness tremendously, and has gotten rid of most of the bumps. I have so much more confidence. The key is to use the 3 step system everyday, and every night if you're skin can handle it. I only use it once a day, and that works for me. After doing the 3 steps, use a good moisturizer and use all over face to prevent dryness and flaking. If you wear foundation, use a mineral foundation so it wont clog your pores. This really is a great product, so don't let the bad reviews get you down. Proactiv has given me my confidence back, and I'm so much happier. Just keep in mind that it the time it takes to start working may vary from person to person, so don't quit within the first 2 weeks. And it may not work for everyone, because everyone has different skin, and acne could get a little worse before it gets better. But I would definitely give this a try!
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September 15, 2010
this is ripoff the people.if u order a kit.they send u auto genrat kit every months.if u dont pay they send it collections agency.
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August 24, 2010

Cons:

waste of money

This stuff is crap--It doesn't work and to try to get them to stop charging your credit card is impossible--Its a rip off and not worth one cent.
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