Proactiv+ : 3-Step System

I do not like this product or really this company. I started breaking out literally out of nowhere in my mid 20s when I had never ever ever had acne before. I didn't know what to do because in my teens, when everyone else in the world was going through it, I was crystal clear. The only thing I really had heard of was Proactive since I always saw it on TV. I gave them a call and was immediately pointed to this 'system'. I hate re-occuring billing but they told me over and over that getting out of it wouldn't be a problem. Results were instantly BAD. My face started burning, slightly at first then after a week it was really burning when I put on the benzoyl. I gave them a call and they told me it was normal and I should continue to go through the cycle. My sheets started to stain which was ok and I have learned is normal with benzoyl but I wish they had told me before so I could have gotten white ones or ones I didn't care about! Finally around 3 weeks in, I saw my mom and she was shocked at my face. Not only had the product not worked at minimizing my acne but I was just totally red - like permanently sunburned. She convinced me that a product should not do this to my face and told me to call them and return it. That is where it got fun. They told me I could not return the product and I could only cancel after the next billing cycle. So basically because I was 3 weeks in, the next shipment had gone out and I was screwed. I put a stop payment on my credit card and returned the package to sender. Since then, I have gotten multiple harassing phone calls from the company urging me to consider coming back which is super funny since they didn't seem to want me when they had me. I did get less 'sunburned'after I stopped using the product but my acne flared up even worse than ever. A lady from my mom's walking group told her about this company Ninja which I had never heard of. Told her that at the very least to call and they would tell me what was going on with my skin for free. I had nothing to lose and gave them a call, told them what had happened and they immediately and kindly diagnosed me with a severe sensitivity to benzoyl. Which no one NO ONE at Proactive had even brought up as a possibility. How the heck was I supposed to know that?! The lady I spoke with at Ninja told me that most people with this problem use either glycolic or salicilic (sp??) acids. She gave me zero pressure to buy their stuff but I was so impressed with her level of knowledge and willingness to talk to me for a real long time about my problems that I decided to give it a shot. I got the sulfur formula, which I guess is for people with bad acne like I had. And yes, that is in the past! 2 months in and I couldn't be happier. My skin is clear and NO thanks to Proactive. I was worried that I would stay 'sunburned' forever but my face is back to its original color and I don't have pimples any more. No more stress. no more makeup. NO MORE MAKEUP'can you believe that?! Never thought I would walk out of my house without makeup!! Happy ending after a long search. That is the good news. The bad news is don't use proactive!

We used proactive+ on my teenage daughter's skin for 3-4 months. At first we thought we saw minimal improvement. My daughter had little to no acne scarring when we started this product. Now her skin looks worse, horrible acne scarring(she used it twice a day as called for and never picks at her face),no improvement in acne. We cancelled and are seeking help from a dermatologist to fix what they messed up. Stay as far away from this product as you can!

I've been using Proactiv for about 3 years. I virtually had flawless skin after using it for 6 months. However, early this year I started breaking out. I tried Proactiv+, as it claimed to be improved and better for your skin (I have sensitive skin), but my acne got worst. I now have scarring and 2-3 new pimples every morning. I canceled the product & the rep tried to sell me other products in the process. I don't know what to do now. I never had acne in puberty, but now I have breakouts in my early 20s. I've tried over the counter products, including Panoxyl (10% benzoyl peroxide), and even a $30 kit from France. Trusting products that are endorsed by celebrities obviously isn't beneficial. I will be trying acne.org's products before I turn to a dermatologist for a prescription.

I have tried drugstore products that work better than this!! My face, chest, and back have seemed to have gotten worse than before I started the Proactiv Plus and the cost is absolutely ridiculous for the crap that it claims to do! And I have tried so hard to cancel my service after they charged me TWICE for ONE SHIPMENT of a box. SO MAD ABOUT THIS. WILL NOT GO BACK TO PROACTIV EVER AGAIN.

I bought proactiv+ with confidence knowing I would be under a money back guarantee if I didn't like it. I ordered the Teen kit. First off, they don't even offer a shipping address option. My billing and shipping addresses are different. I live in SC and my package got shipped to my parents place in Ohio! Customer service claimed they couldn't make any changes even after an hour of me ordering. Finally after my mom re-mailed the package to me in SC I was excited to start the kit. First off, I used this everyday for a whole 30 days. I used the body bar for my back once a day with my shower. I used the 1/2/3 step products after I got out of the shower. During this 30 day period. I NOTICED NOTHING! and it looked like it was making my face worse. My back was clearing up, but very slowly. The products were too harsh for my face no matter the reformulation of proactiv+ so I QUIT and went all natural with the Oil Cleansing Method and organic Apple Cider Vinegar toner. After I stopped using Proactiv+ I got some cystic acne on my back, like 2 giant pimples on each shoulder blade. They were painful, but I let them be and after a week they were gone. DO NOT use proactiv+ because, 1. the products could potentially make your skin WORSE because of all the benzoyl peroxide and chemicals in the products. 2. Even after the 60 day trial you won't get your money back until 4-6 weeks later....And even then who know what proactiv+ customer service will say. I just better get my $40 back

I have tried the original Proactiv and the Proactiv plus. They both did not work at all! Not to mention the cost is ridiculous for what it doesn't do. The only thing it did do was burn and ruin my skin. If anything it gave me more breakouts because my skin was so irritated. It made me feel terrible!! Thankfully I gave up on it and my skin is slowly recovering and clearing with more natural products. You do not have to feel a burn for a product to work!! DO NOT WASTE YOUR TIME AND MONEY ON PROACTIV!!!!

I bought a clear zone body lotion back on November 20, 2014 from mapleview mall in Burlington, Ontario. And I found out through my fertility doctor that salycylic acid which an inhibit my chances of pregnancy. I called the kiosk and the lady was not compassionate at all to my situation. She just said sorry nothing we can do. I explained to her that the seal on the bottle was not broken and I had not used it and that I had my original receipt. I explained to her that all I was looking for was to pay the difference in getting a oil free moisturizer. She didn't care at all. I have been using proactiv plus for a few years and don't feel that because I'm trying to get pregnant that I should be penalized, especially since I will be paying more for the oil free moisturizer. I'd appreciate it if customer service could help me on this one. Thank you

I tired pro active plus and didn't notice a change so I've tried canceling twice in the last three months w them and they keep charging me and resenting the product and when I call they say they have nothing on me canceling it. They service is bad and the product sucks .

Do not waste your money with Proactive, it's all just good marketing. When I started using Proactiv+ I had a lot of pimples and after trying it for 4 months I saw little results. The biggest issue is it DRIED my skin out like crazy. Before I had very oily skin that I had to blot several times a day, after using Proactiv+ my skin became so dry, it felt very tight and like I was about to get wrinkles. I had to stop using it and it took a few weeks for my skin to go back to normal. It IRRITATES your skin more than helps it.