User's Review Comments

Proactiv Solution : Acne Treatment System
2.7
July 22, 2015
I actually heard about this, and I have some advice for anyone who wants to continue to use the product, but is afraid of this happening to them/has had something like this happen. We read the pissedconsumer reviews AFTER ordering the product (genius, I know) and called after getting it to cancel. I ordered a 90 day supply from the start - BEWARE AND READ THE FINE PRINT. It'll be there on the actual ordering screen. They tell you that they will start billing and sending you 90-day supplies one month after purchase. They say they'll charge you on a monthly basis, but send out the 90-day supply. We order the 90-day supplies, then we call and politely ask them to cancel the account and remove the credit card information. It's always been a quick, easy process for us, but I agree that this process should not be necessary and it does raise question as to the legitimacy of the company. I have heard of out-of-nowhere charges that don't even have anything to do with the billing cycle, or people getting charged and shipped kits that they wont need for months. Please do use caution, or purchase it from an actual store.