DcDomo 0 Share Posted January 3 Hi, When buying from acne.org, I typically buy in bulk as cost of shipping is quite expensive. However, when I finished paying, I realized I had ordered the wrong size of cleanser and I want to make sure they are able to change my order before shipping. Am I SOL as its the weekend? Thanks. Quote Link to post Share on other sites
Acne.org Support 236 Share Posted January 3 Hi, Please contact us at [email protected] Quote Link to post Share on other sites
DcDomo 0 Author Share Posted January 4 I've sent an email as soon as I realized the mistake but haven't heard back. Quote Link to post Share on other sites
DcDomo 0 Author Share Posted January 4 I'm being told that they did not receive my email until after they had shipped it out. Doesn't look like I will be able to get it changed. I really wish there was a phone number I could have called to rectify this situation on the weekend. Quote Link to post Share on other sites
