valene 1 Share Posted May 22, 2016 Hi, I ordered the Acne.org regimen 4 days ago and my shipping status says "shipped". When I went to the button that says "track my shipment" its says tracking information is not available for this item. I would like to know if my package has actually been sent off or does ground shipping not have tracking available, thank you. Quote Link to comment Share on other sites More sharing options...
Dawlsn05 0 Share Posted May 23, 2016 I am wondering the exact same thing. Hopefully somebody answers... Quote Link to comment Share on other sites More sharing options...
Acne.org Support 239 Share Posted May 23, 2016 Hi Valene and DawIsn05, I'm sorry to hear that you have not received your tracking information. Kindly send us a message at [email protected] and we'll look up tracking for you. We do apologize for any inconvenience that this has caused. If there's anything else that we can help you with, please let us know. Quote Link to comment Share on other sites More sharing options...
OliviaBJankowski 0 Share Posted January 4, 2017 Where can I put my tracking number In to find out how my package is doing? Quote Link to comment Share on other sites More sharing options...
Acne.org Support 239 Share Posted January 6, 2017 For further assistance on shipping, kindly contact our customer support team at [email protected] Thank you. Quote Link to comment Share on other sites More sharing options...
