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Why does my order not go through?

MemberMember
1
(@allie-patton)

Posted : 05/24/2016 12:12 pm

Everytime I place the order, it says "Trouble with your network connection. Check your email if your order went through!" It never has gone through. I could buy the products off of Amazon, but the shipping is $10 there and I can't afford that. I really need someone to help me with some advice, please. Thank you!

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Member Admin
1790
(@dan)

Posted : 05/27/2016 12:19 pm

Hi Allie,

Normally that error is returned when your internet connection is very slow. Please try again. If you still receive the same error, contact customer service at support@acne.org and let them know the device and browser you are using and they'll help you out.

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