Proactiv Solution : Acne Treatment System

Brand:
Reviews
2.7
5960 Reviews
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Renewing Cleanser Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum). Revitalizing Toner Water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA, panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140). Repairing Treatment Active Ingredient: Benzoyl Peroxide (2.5%). Inactive Ingredients: Water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane, cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol, allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea, methylparaben, propylparaben, fragrance (parfum).

Items marked with red have tested a 3 or above (out of 5) in comedogenic (pore-clogging) testing.

The list of ingredients above is provided for informational purposes only. Always check the actual product label in your possession for the most accurate ingredient information due to product changes or upgrades that may not yet be reflected on our web site.

5
8.8%
4
20.9%
3
23.8%
2
21.7%
1
24.8%

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April 21, 2011

Pros:

None

Cons:

They trick you with there price of $19.99 for the shippment. Then they get you with the next shippment that they send right away and bill you in three installments of $29.99. that a total of $110.00 plus shipping cost. The product is too strong and will dry your face out and peel.

It's a scam!
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March 15, 2010

Pros:

none really

Cons:

expensive, didn't work any better than clearasil, dried out my skin and made it feel tight

waste of money! i wish networks would stop airing these campaigns because they don't work! these celebrities maybe have 2-3 blackheads on their faces, not whiteheads or cystic acne. don't fool yourself.. save that money and go see a dermatologist. you'll thank yourself later!
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March 20, 2017
The charge your credit card even you cancel the subscription and you have to pay for shipping if you want to return the product
The customer service is the worst, Also do not give them credit cards. They will start charging your credit card without authorization. They will send the packages and then you have to pay for the shipping to return the package. I post to stop the subscription after see that this bunch of cute but expensive bottles did not work. The did put a "stop for six months" after that they charged me and shipped a bunch of bottles to me. I called again, and I made sure to say cancel my subscription. Today it is five months after that, and they did it again. The shipping back cost me about 25 dollars. I replaced my credit card to make sure they do not charge me again. In the end, the product did not work as advertised
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January 4, 2017
Worst product I ever bought!!!
This product is just waste of money. It's not working at all and gave me more problem. So first time when I order it I pay $19.95 + shipping. I thought if it works good like what they said then I got such a good deal!! NO!!! I regret putting that stuff on my face. First time I used it I felt like my face was on fire. It was so hot and it hurt so bad. My face turned red. So I stop using it for couple days and used it again still same and it even got worse. My face start itching really bad and it start bleeding. So I had to go get medical treatment. I couldn't put make up for a month. It was so bad!!! I called Proactive and told them what happened. This is what he told me. "Okay. I understand you are frustrated. But proactive works great and that's how it works. You will feel burn on your face because it's fighting with your acne. Itch8ng and bleeding is all the bad stuff coming out from your skin." I told them I don't think so and I ask him for a refund and he suggested me use it for one more month. I said no. However next month I got charged $38. I called them again and ask them why they send it and she told me I have to use it for at least 2months to get a result. I told them give my money back they never did. At least she cancelled. But I will not suggest to anyone.
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Karma123
February 4, 2017
Very bad business practices with a slide of hand concept. Pay very close attention to what your buying. How many months supply you will receive and at what cost. And if you decide to cancel, make sure you get confirmation and check your statement on billing date for up to a year or maybe forever? I cancelled in February 2017 and in the fastest talker I've ever talked to! Said, oh, so sorry. We will help you and put your acct. On hold till august? Wth! Yes if you don't confirm cancellation they will start your program over for you later. How about that B.S. Here comes karma
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Dreamymoon
June 12, 2017
This company sounds so shady...glad I never tried it
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December 27, 2015
Find another company!!!
Save yourself some time and do not order from this company. I placed an order for $19.95 with free shipping on 12/20/15. My debit card was charged $39.95. I have been fighting for seven days to get my money back. I now have no product as customer service cancelled my order and they are refusing to refund the money taken from my account.
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July 28, 2011

Pros:

None

Cons:

All

FRAUD ALERT!!! This product was a complete waste of time and money. It did absolutely nothing for my acne. This company preys on people's insecurities as well as their wallets and when you cancel, they will keep on billing you.
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February 28, 2011
I ordered the product once. Canceled shortly after. Have been getting hounded every day since! The phone rings, I pick it up and the phone disconnects! I do a call back and its proactive every time. I called to be put on a no call list. Ha Ha They are still calling me. If you want to be bothered by proactive constantly, than order the product!!!!
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January 16, 2011

Pros:

-Was cheap, I got 2 month supply for 50 bucks

Cons:

-small bottles
-the next morning I woke up to look in the mirror and find that my face had swelled up massively.
-I couldn't even smile because it made my face so tight.
-My face was so red and itchy that I looked like I had a bad sunburn.
-The following day after the horror, my skin felt very grainy and scaley.

I hated this product. You would think that Proactiv would go out of business by now, but I guess people are still buying. Also the customer service is unbearably annoying. I used the product once and wanted to call to return it and get a refund, I couldn't even get through to an operator! In conclusion, for me it didn't work it made it worse, so Proactiv is just like any other brand, nothing special, it either works for you or not.
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September 13, 2010

Pros:

Product was mostly effective I used it for 4 years consistantly. I may even continue to buy it from the mall kiosks.

Cons:

Customer lack of service!
Impossible to receive refunds for non-receipt of product. Lack of personalized service or communication.

Basically paid them over $50 to close my account so that I wouldn't have to be bothered with it anymore. After jumping through all their hoops to no avail, I gave up and let them keep my money. Poor, poor corporation. disappointed.
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January 16, 2010

Pros:

NONE!!!!!!!!!!!

Cons:

EVERYTHING!!!!

I worked for this company and used the products and IT DOESN'T Work FOR MOST SKIN TYPES. It's a waste of money and time!!! Do your research people DON"T get fooled!!!!!!!
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