Proactiv Solution : Acne Treatment System

Proactive Customer Service is the worst I have experienced. I never recieved two orders I paid for. Horrible service!!!!!!!

Don't do it. Search for a similar product.

Effective product, but I will be searching for something else, or at least will seek out a kiosk that I can purchase this from. I have had nothing but issues since I signed up for their online account; sending to the wrong address, my kit defaulting to the most expensive products, which I would have never known if I had not checked and changed manually, misleading billing information and complete lack of explanation on how the billing process works. I also paid an extra $9.99 for overnight shipping only to find out that it wasn't overnight shipping at all, and my order was still going to take a week to arrive. They did at least credit me back this amount, and will credit me back the amount I was automatically charged for the kit that I received that I was never supposed to receive once I return it to them (they are paying for the return shipping). I utilized their "ship now" service a week before my next shipment was due to be processed because I was extremely low; I received an email immediately after stating that my order would arrive in two to three weeks. ? How that makes any sense whatsoever is beyond me; I would think that if they had a "ship now" button, it would be so that you received your shipment faster. As a result, I completely ran out and did not have any treatment for two weeks. The second you stop using this system, your acne flares up, so I was not very happy with this. My recommendation: save yourself the hassle of dealing with this unethical company. They misrepresent how their program works, and you would be better off finding a different acne treatment system, or at least finding a kiosk or store that they sell it in so you can purchase what you need at your own leisure. It's unfortunate, because overall I do believe their product is very effective and I am happy with the results, but I do not trust this company.

dont buy it.

I'm in my late 20s and I used to get severe acne on my chin. Deep, red, painful zits that would take forever to clear, and whenever they did finally start to clear another round of acne would show up. Nothing I tried would make the acne go away. I finally decided to try Proactiv. I was a little sceptical having read mixed reviews on the internet, but at this point I was desperate for anything that might work. I started the treatment about 9 months ago. I had a small break-out about a week into the treatment, but have not had a SINGLE breakout since!! This stuff works (at least for me)! I now only use it once a day (sometimes less). I am pimple free and I feel great! I definitely recommend this product!

Dont use this product. You can defiantly fine better, and cheaper solutions to acne.

After giving this a proper trial run and using all the accompanying (recommended) products, I felt that I was spending a lot of money on a product that did not work and left my skin very sensitive and sore. Would not try again.

I have normal acne prone skin and tried absolutely everything you name it! I tried proactiv hoping for good results and my goodness my skin is flawless! I suggest giving it a shot! It worked for me and I couldn't be any happier! :)

I started getting acne when I was in 7th grade. I tried alot of products and after spending alot of money and time, my parents bought me proactiv. It worked at first, and gave me hope that I would finally have clear skin. It worked about 2 months, and my skin got worse then ever. I stopped using it and switched to some acne cleansers and demolished my skin even more. I went to my doctor and he prescribed me Clindamycin and Retin A. HEAVEN. These to products are absolutely stellar together. I also use Cetaphil to clean my skin. It's so amazing. These three products have changed my life. I definitely recommend them. DON'T BUY PROACTIV. BUY CETAPHIL, AND GET RETIN A &I CKINDAMYCIN FROM YOUR DOCTOR! (:

Although Proactiv worked miracles for me, I know it doesn't work for everyone. Often I think it's because people do not use it every night like recommended and also people can't seem to think for themselves and be able to know how much their skin needs. I also think it depends on what type of acne a person has. For me: Skin type: Dry, Semi-sensitive Acne: Mostly surface acne with whiteheads, sometimes under-the-skin acne that doesn't come to a head. Past tries: I've tried everything. Clearasil, Clean & Clear, Neutrogena, Nature's Cure to name a few Thoughts on: Cleanser: I personally love the microbeads. They really seem to help open my pores and allow the medicine to get into them and help heal them. And also my skin loves to be exfoliated. Leaves my skin really smooth. Toner: I love the toner as well. I feel like it's the extra boost to squeaky clean skin. It also helps me to see if I cleansed well enough because it takes off what's left behind. Lotion: I don't think people realize this has benzoyl peroxide in it. It's not meant for moisturizing but to treat the acne. I think that's a common misconception. I personally put it all over my face to prevent the acne as well as treat it. However, doing this can also result in drier skin. I tried the Oil-Free Moisturizer from them and it wasn't enough. My suggestions: APPLY MOISTURIZER!!!!!! I don't know anyone who has tried Proactiv who didn't have a resulting drier skin. Use your brain and buy a moisturizer that works for you. I just use an Olay one. Also, I don't use the system ever in the morning. Too much for my skin. If you still have dry skin after moisturzing, cut down on using it and use it only at night. If you still have dry skin after both of those, stop using it. Where I purchase: I just purchase at my local mall kiosk. I purchase the 2-month supply which is about $50 however it lasts me longer than the 2 months because I do not use it