Proactiv Solution : Acne Treatment System

The day I turned 28, I developed moderate-severe acne seemingly out of nowhere. Prior to this, birth control pills, cetaphil soap and cetaphil moisturizer had kept my skin almost completely clear (maybe one or two pimples right before my period). Suffice it to say, I was horrified when I started to wake up every morning with 3-4 new pimples. When I went home to visit family for Thanksgiving, I started to use my Mom's Proactive and ordered some for myself. After three days of using it generously day and night, my face looked like it had first degree burns. It was bright red, inflamed, dry/flaky, and STILL broken out. It hurt so bad that I stopped using it all together for a week and then resumed using it once a day when my face had settled down, and after another week increased to twice a day. Although, it no longer hurt, my face was still red and a bit dry for the first couple weeks, but I applied cetaphil moisturizer after the 3-step system and continued using it. I kept at it for a few more weeks, but continued to break out. Around week 5, it even looked like my breakouts were actually getting worse. I was losing hope, but had read on the website that it takes some people 6-8 weeks to see a difference. Sure enough, the first day of the 6th week, I woke up for the first time without any new pimples. By the end of the week, everything started to clear up and now I am in my 7th week and completely pimple free. So, while I have to agree with all the other reviewers that said Proactive left their skin irritated, inflamed, and still broken out, I have to argue that perhaps they simply need to ease into the system a bit more and exercise patience. That said, the system is not going to work for everyone, but if you are going to give it a go, really give it the full 6-8 weeks to work. Best of luck everyone!

...plus 2 kids at home and the post office is only open between 9am - 4pm M-F! I asked if someone could pick it up instead (because it should not have arrived in the first place). They told me no and that if I didn't pay, they'd take it up with a collection agency. I was appalled at both the tone of voice I received as well as the response itself. I would not recommend this product even if the customer service was great. I have been using it for a month now and noticed that my skin was becoming dry and cracked (it never has been before). I went for a facial last weekend and the woman providing the service told me that Proactive has hurt way more people's skin than it has helped! Do not use this product!!

Called after 3 & 1/2 weeks to cancel since it was making worse. Representative told me we had to use for another 6 weeks. Just called again to cancel since its over 60 days. What a racket.

I had tried this years ago and dried out but saw there was a new improved formula that was supposed to be gentler so i tried that. i didn't notice any difference. my acne did start to go away but it got so dry and red that I had to stop using the products. After trying absolutly everything out there i have to say that zenmed has helped me the most. If you have mild acne and really really oily skin this may work for you but if your acne is any worse or your skin is even normal in oilyness - try zenmed!

tried this once when i was in high school and it made me break out within the 1st week of trying it. So a few years later i decided to try it again thinking maybe because i only used it for a week i didnt get the full effect. i tried it for about 2months and nothing! i'd say try it at your own risk

this product did not work for me it may work on other people but i have not found a person that has had success with it.

i tried this once when i was in high school and it made me break out within the 1st week of trying it. So a few years later i decided to try it again thinking maybe because i only used it for a week i didnt get the full effect. i tried it for about 2months and nothing! i'd say try it at your own risk

I've been battling mild to moderate acne for as long as I can remember. I'm 28 and my skin was fine for a while, just the odd pimple now and then. But all of a sudden I started to break out these last few months really badly. I remember Proactiv working wonders for me as a teenager so I thought I would try it again. I'm on month number three and I've definitely seen an improvement. It has reduced my acne by a lot. I'd say my best advice with this product is to be patient with it. It doesn't work right away, infact my acne flared up a lot at first. But as the weeks have passed it has gotten better and even people I know have told me that. My best advice is to use the product twice a day. I use a smaller amount in the morning just so that my face won't dry out during the day, and a larger amount at night. For instance a dime size of cleanser in the morning, followed by best judgement of toner, then really small amount of lotion. And at night, I use about twice that. Everyone's skin is different (I have the combination oily skin) but hey, it might work for you as well.

When i started using proacitv i got the same results as most people on this page. It sucked! However for some reason i continued to use it and it began to clear up my face. It is a good product just continue to use it dont let a little setback cause you to stop using it. Rather than using all three products three times a day i like to use only the cleanser in the morning and use the oil free moisturizer over it. Its a fine product try it out .

I am a college student that was fighting acne, basically because I was stressed out all of the time. I used proactive for 1 month and when I went to cancel it, they would not accept it and continued to ship it to me. I had to go to the post office 3 times shipping the product back to them. After 3 months I am STILL waiting for my refund. AWFUL CUSTOMER SERVICE!!!