StarPower

Ken, you make it obvious that you comment for this company because you're all over this page trying to convince people who are having issues with a product, that they aren't having issues with a product. How many reviews I've just scrolled past seeing you, "it's highly unlikely it's the moisturizer"..... if we are ALL having issues with a CHANGE in a product, CLEARLY it's something to do with THE PRODUCT CHANGE. WTF is happening to this place??? (BTW if I'm wrong and you don't comment for this company, you should at least try and get paid for this bs you're doing)

100% disagree and please stop trying to put "all of the bad reviews" off on "have exactly nothing to do with this moisturizer" ... what? So why would there be so many bad reviews... joking right?

Absolutely loved the yellow moisturizer - used it loyally for 7-8 years. Ordered 2 more bottles recently, unaware of the formula change. When I got it, there was a slip in the box saying you removed whatever made it yellow due to complaints - well here’s to me complaining, that this new stuff is not at all the same. The yellow stuff was perfect - light, very moisturizing but not thick, could barely feel it on my skin after it absorbed, which was quickly. Gave my skin a nice constant glow, etc. This new formula is much thicker, feels like it’s constantly clogging my pores, my skin doesn’t look the same after it’s applied compared to applying the yellow moisturizer, I’ve broken out for the first time in ages since starting to use it - there has been no other changes to my routine. I don’t know why it was changed, apparently because there were complaints of the yellow color? Well I’d expect for you to get x20 the amount of complaints about this product being much different and an overall bad product and absolutely incomparable to the old formula. And great for you guys because I just purchased 2 of the largest bottles of it with no way to return it. I’ve no other immediate option to turn to for my skin, as this regime is all I’ve known for a long long time. Very disappointing, honestly feels like I’d been let down in the biggest way by a close friend. Not even a heads up before spending hundreds of dollars on this “new formula”. I could’ve just went to the drugstore and bought ceraVe if I wanted a thick white moisturizer instead of spending hundreds on this without even knowing it was changed, for the worst. Speaking of spending I’ve literally spend thousands of dollars with you over these years, and feel as though you should know I, among I would assume many others, have just been set back to day one because of this shit. Thanks!!!!! Unbelievable. I would be giving a zero or negative star review if you allowed that to be on your website… Dan as someone who said they developed this regimen because you had acne and no where else to turn, you should know how this would feel….. horrendous.