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After a long wait for the bottle of benzoyl peroxide, it leaks from the pump

MemberMember
0
(@lampuihomsn-com)

Posted : 04/15/2021 7:33 am

DHL ecommerce sure is slow. Not only is the shipping not free, it arrived 2 weeks later than an order with free shipping from Amazon made on the same day. Good thingit is well packaged with lots of padding. It arrived undamaged and the pump is still locked in an unopened position. But it started leakingwhen I began pumping. What a shame. Probably no way to fix it but if anyone knows how, please let me know. Otherwise, this is just a rant.

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Member Customer Service
1005
(@acne-org-support)

Posted : 04/18/2021 6:39 am

Hi lampuiho,

 

I'm sorry to hear that you got a damaged shipment. Kindly send us a message at support@acne.org and we'll look into the issue for you. We apologize for the inconvenience.

 

 

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