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How Do Incancel An Order?

MemberMember
0
(@mcmahan)

Posted : 08/02/2015 5:13 pm

Yesterday, I bought some moisturizer, and then clicked the reorder button to add some more products to my current shopping cart, or so I thought, and now it's charging me for two bottles of moisturizer - separately- and the other stuff I ordered.

 

How do I cancel the first order? Everything is still pending/processing, btw.

 

I sent an email through the contact form, but is there anything else I can do? Is there a cancellation link?

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MemberMember
38
(@brandolynn)

Posted : 08/10/2015 10:08 am

 

Using the contact us email is the best way to do this, although there could be a chance the order already processed. Hopefully you have gotten a reply.

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