Finally discovered why nothing was working for my itchy congested skin. I have had oily skin all my life and have been using mandeloc acid cleanser to treat acne. It was continiously drying out my skin but i stuck with it assuming it would dry out the spots too. NO it didnt. It began to clog my pores and cause severe redness and itchong every time i washed my face with water. I tried EVerything!!!! To get rid of these small hardened spots on my foredhead, pores, and chin. Nothihg would loosen the plugs from my skin. I tried regular exfoliation, oil cleansing, BHA toner, benzyl peroxide, glycolic acid, lactic acid, i even have microdermabrasion done. But nothing worked. I finally decided enough is enough. My skin was hard to bare. Was so uncomfortable. My makeup would just cling and my face and texture just looked terrible. I just did not look like me anymore. Anyway i devided to do more research and found that i had caused my skin to become dehydrated. Which is a condition. Meaning my skin is lacking water. All those acne treatments had stripped the water causing dehydration. So i instantly cut out all tje acne treatments and cleansers. I simply use water to wash my face in the mornihg along with La Roch posey hydraphase rich moisturiser which has thermal water and hylauronic acid. And thats it. Skin felt amazing and soft. No itching or redness. At night to remove makeup i use the soap and glory cleansing milk peaches and clean and then usr the same la roch posay moisturiser. And HONESTly my skin instantly felt noisturised. Pores shrunk. Redness disappeared. Some clogged pores began to soften. Skin was softer. No toght feeling. Within days my pores began to unclog. I am sooo happy ive finally found what the problem was. Ill never use drying products again. Twice a week exfoliation will be enough to get rid of dead skin cells to prevent clogged pores.. After all these years ive finally realised not to ise drying products. If your oily great. Just keep it hydrated. never dry it out. U. Will cause nre harm than good. I hope this helps. I dnt mind anawering any questions. 😉