Help me answer this question, please!

MemberMember

(@anothername1818)

Posted : 05/31/2016 8:21 am

Hi everyone! I have recieved the basic kit from a store in my country( not in USA). But there's a small problem, and it makes me confused! My acne.org packging is different from acne.org packging on the website! And I am asking myself why ?
Moisturizer on the website is: "moisturizer" but mine is "moizturizer" and Cleanser, treatment have difference,too!
this is mine and on the website!
so does acne.org have fake products ?????

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nicmic 62

MemberMember

467

(@nicmic62)

Posted : 05/31/2016 11:41 am

Acne.org does not sell any of their products aside from the website.

That is actually very scary if those are fakes.

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Anothername 1818

MemberMember

(@anothername1818)

Posted : 05/31/2016 8:33 pm

But they said that they order on the website! They have bill from the acne.org and some proofs! So, I think that the producer had a mistake in word " moizturizer" .
can you take a photo of your basic kit 3.4 oz then show me,pls ?

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Dan

Member Admin

1797

(@dan)

Posted : 06/02/2016 1:36 pm

So embarrassing you guys. Our label manufacturer misprinted the word "Moizturizer" on the 3.4 ounce bottles. We noted it and have them rerunning labels for the next fill.

However, I would strongly caution against purchasing products anywhere other than acne.org. They could be counterfeit.

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