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MemberMember
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(@sportinghyena)

Posted : 05/27/2016 1:03 pm

So I got the 16 ounce kit on Tuesday, unfortunately the neck of the pump of all three products were leaking. Does this affect the effectiveness of the product? If so would I be eligible for an exchange?

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Member
986
(@acne-org-support)

Posted : 05/27/2016 1:34 pm

29 minutes ago, SportingHyena said:

So I got the 16 ounce kit on Tuesday, unfortunately the neck of the pump of all three products were leaking. Does this affect the effectiveness of the product? If so would I be eligible for an exchange?

Hi Sporting Hyena,

I'm sorry to hear that you got a damaged shipment. Kindly contact our customer support team at support@acne.org to assist you further with your concern.

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