Product Review Issu...
 
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Product Review Issue

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(@ControlPanel)

Posted : 06/25/2015 2:42 pm

For some reason my review on the Acne.org moisturizer was moved to the Cetaphil Daily Facial Moisturizer. I tried to delete it and re-post the review for the correct product, but I can't delete it. Not only that but I can't even edit the review.

 

Has anybody else noticed this? I'm using Chrome, btw.

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MemberMember
599
(@delovely)

Posted : 06/25/2015 3:08 pm

I'm also in Google Chrome and did not see a way to edit or moderate Control Panel's review. Other than the report feature, are product reviews set up for moderation??

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MemberMember
160
(@megtree)

Posted : 06/25/2015 3:47 pm

Hi - tried looking at it with explorer, I don't think it's a chrome issue, I don't think reviews are set up for moderation. Perhaps only admins can alter reviews?

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MemberMember
160
(@megtree)

Posted : 06/25/2015 5:52 pm

 

Hi - tried looking at it with explorer, I don't think it's a chrome issue, I don't think reviews are set up for moderation. Perhaps only admins can alter reviews?

The issue is that I've had more experience using some of the products which I reviewed, so I need to update them. Also, the Acne.org moisturizer review shouldn't be in the review section for the Cetaphil moisturizer.

Yes, I see what you mean. It would be nice if there was a way for you to update your reviews with more information , and a way to delete/move reviews in the case of mistakes like your review being submitted under the wrong product.

 

There may be a reason that mods don't have the ability to moderate these sections - I'm not sure. Admins, any advice?

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MemberMember
2257
(@wishclean)

Posted : 06/29/2015 8:28 am

Similar issue when using chrome. No problems posting reviews when using firefox. :/

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Member Admin
1797
(@dan)

Posted : 07/09/2015 5:46 pm

Sorry, this was a maintenance thing. We were updating some backend stuff and got some bugginess. I'm glad it's working well now.

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