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Acne.org Support last won the day on July 29 2017
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About Acne.org Support
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Acne.org Staff
- Birthday 12/01/1986
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Female
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The Acne.org Regimen
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10511 profile views
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Acne.org Support started following Shipping to Australia is changed to Alabama when paying with Paypal, Issues with Customer Service, Shipping times and 7 others
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Hi Cfox, I'm sorry to hear that. We have checked our records and it appears that replacement has already been sent for your returned package. Thank you.
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Hi, I'm sorry to hear that you got your package delayed. Kindly send us a message at [email protected] so we may look into the issue further. In the meantime, we do have faster shipping options available on our online store to ensure that you will get your package much sooner. We do apologize for the inconvenience.
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Week 7/8 on regimen: itchy, dry, red patches?
Acne.org Support replied to T1901's topic in The Acne.org Regimen
Hi T1901, Thank you for contacting us. The Acne.org Regimen products are clinically proven and they will work to clear your acne. Make sure of two things: 1. You are using only Acne.org Regimen products on your face and nothing else. 2. You are using the Acne.org Regimen products exactly as directed. If you do both 1 and 2 you will have completely clear, radiant healthy looking skin. Guaranteed. Many people are making common mistakes. T -
Leaglz, Thank you for contacting us. Kindly send us a message at [email protected] and we'll cancel your subscription for you.
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Glycolic Acid Question + others
Acne.org Support replied to Loneshepherd's topic in The Acne.org Regimen
Hi Loneshepherd, I'm sorry to hear about your skin. Many people are making common mistakes. Take this questionnaire to be sure you're on track just right: http://www.acne.org/regimen-help.html#questionaire Also keep in mind that many people take 3-4 months to get clear. We have received literally hundreds of success stories over the years from people who have said they are so glad they stuck it. Stay patient and you will clear up. For more i -
Washing Hydrogen Peroxide off after a while?
Acne.org Support replied to mt.hizzle's topic in The Acne.org Regimen
Hi mt.hizzle, You should leave the Acne.org Treatment on your skin for a few hours for it to work effectively. Try using less of the Acne.org Treatment to avoid caking in the future. -
Hello, I'm sorry to hear that you are unable to place an order on our site. At the moment, we only accept Visa, Master Card and American Express credit cards. We also accept PayPal on our site. We are not yet equipped to accept payment from debit cards but we may take this up with management for future consideration. Thank you.
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Hi Jayde, I'm sorry to hear about your skin. The Acne.org Regimen products are clinically proven and they will work to clear your acne. Make sure of two things: 1. You are using only Acne.org Regimen products on your face and nothing else. 2. You are using the Acne.org Regimen products exactly as directed. If you do both 1 and 2 you will have completely clear, radiant healthy looking skin. Guaranteed. Many people are making comm
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Hi Marine2210g, Thank you for contacting us. I'm sorry to hear that. Kindly contact us at [email protected]
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Hi, Thank you for contacting us. I'm sorry to hear that. Kindly email us at [email protected] and please provide us a snapshot of the issue and we'll look into it. We do apologize for the inconvenience.
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Hi, Please contact us at [email protected]
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Off the regimen for a week, should I restart?
Acne.org Support replied to SoulfulMile's topic in The Acne.org Regimen
Hi SoulfulMIle, You may continue using the Acne.org Regimen product as is if you've only been off for a week. -
failure to replay to email on lost package
Acne.org Support replied to AdultOnager's topic in Announcements and feedback
Hi AdultOnager, I'm sorry to hear that you have not received any messages from customer service. Upon checking your account, the email address registered is *********@ymail.com. Thank you.