Acne.org Support

Hi Cfox, I'm sorry to hear that. We have checked our records and it appears that replacement has already been sent for your returned package. Thank you.

Hi, I'm sorry to hear that you got your package delayed. Kindly send us a message at [email protected] so we may look into the issue further. In the meantime, we do have faster shipping options available on our online store to ensure that you will get your package much sooner. We do apologize for the inconvenience.

Hi T1901, Thank you for contacting us. The Acne.org Regimen products are clinically proven and they will work to clear your acne. Make sure of two things: 1. You are using only Acne.org Regimen products on your face and nothing else. 2. You are using the Acne.org Regimen products exactly as directed. If you do both 1 and 2 you will have completely clear, radiant healthy looking skin. Guaranteed. Many people are making common mistakes. T

Leaglz, Thank you for contacting us. Kindly send us a message at [email protected] and we'll cancel your subscription for you.

Hi Loneshepherd, I'm sorry to hear about your skin. Many people are making common mistakes. Take this questionnaire to be sure you're on track just right: http://www.acne.org/regimen-help.html#questionaire Also keep in mind that many people take 3-4 months to get clear. We have received literally hundreds of success stories over the years from people who have said they are so glad they stuck it. Stay patient and you will clear up. For more i

Hi mt.hizzle, You should leave the Acne.org Treatment on your skin for a few hours for it to work effectively. Try using less of the Acne.org Treatment to avoid caking in the future.

Hello, I'm sorry to hear that you are unable to place an order on our site. At the moment, we only accept Visa, Master Card and American Express credit cards. We also accept PayPal on our site. We are not yet equipped to accept payment from debit cards but we may take this up with management for future consideration. Thank you.

Hi Jayde, I'm sorry to hear about your skin. The Acne.org Regimen products are clinically proven and they will work to clear your acne. Make sure of two things: 1. You are using only Acne.org Regimen products on your face and nothing else. 2. You are using the Acne.org Regimen products exactly as directed. If you do both 1 and 2 you will have completely clear, radiant healthy looking skin. Guaranteed. Many people are making comm

Hi Marine2210g, Thank you for contacting us. I'm sorry to hear that. Kindly contact us at [email protected]

Hi, Thank you for contacting us. I'm sorry to hear that. Kindly email us at [email protected] and please provide us a snapshot of the issue and we'll look into it. We do apologize for the inconvenience.

Hi, Please contact us at [email protected]

Hi SoulfulMile, I'm sorry to hear about your skin. Just to clarify, are you using any other products along with The Regimen? Are there also any current lifestyle changes with your routine?

Hi SoulfulMIle, You may continue using the Acne.org Regimen product as is if you've only been off for a week.

Thank you for contacting us. The ingredients of the Acne.org Cleanser has not been changed in any way. Just to clarify, are you using any products along with The Regimen? Did you have any lifestyle changes recently?

Hi AdultOnager, I'm sorry to hear that you have not received any messages from customer service. Upon checking your account, the email address registered is *********@ymail.com. Thank you.