First of all, HI GUYS XD! I'm not even sure if anyone remembers me LOLS It has been awhile since school is taking over my life. Gahh, not fun but I'm hanging in there. So this is gonna be my very over due review on a new skincare line I've tried out!
From my past post seen I was drawn into this brand since some of the people I follow on youtube have said positive things from this line. Being the smart online shopper I am I also found a promo code which brought down the price to $56 total for 5 items (free shipping!). Each item bought separately costs $20+ each so this was a bargain!
I bought the 5 piece set of meant for acne/oily skin. They've changed the current set from when I purchased it so my items are different.
1. Charcoal Detox [$24]
It's a charcoal gray gel that doesn't irritate my skin. I used it along with my Olay Pro X but UHG. THE SMELL. Of course it smells like charcoal but it was extremely pungent but I just held my breath when I had to wash my face.
2. Organic Lemon Toner [$18]
I was super excited for this one since I had used fresh lemons as a toner and those worked well for my skin. I figured having a lemon toner is much more convent for me since it's all prepared and whatnot. Blarg, the smell wasn't lovely for this either. It didn't show amazing results like my witch hazel toner but it didn't irritate my skin.
3. Carrot Serum [$37]
Again, the smell was pretty horrid. But I can tolerate a lot of things if the results are worth it. This didn't do anything for my skin...it just..sat there on top of my acne but again I kept using it in hopes of seeing progress later on.
4. Moisturizing Lite Non-oily Hydration Lotion [$29]
Finally, a product which doesn't smell so repulsive. It's light weight and skins in quickly. it claims to have oil control which was a total lie for my skin. My t-zone is extremely oily and this didn't help one bit.
5. Kaolin Clay [$34]
It's a clay mask which didn't do much. I honestly feel that the Queen Helen's Mint Julep mask is much superior...and WTFREAK. I nearly passed out from seeing the price tag for this bottle. The mint julep mask is about $5 at drugstores and this clay mask was almost $35...sheesh
Not to mention, most of these items had a pump/vacuum mechanism which SUCKED. Either no product came out or too much came out. I eventually had to scoop out product with a cotton bud to get the serum out because the pump was terrible.
As you can probably guess from my review, I'm seriously unimpressed with this line. It did not help my skin one bit. And listen to this - I originally did not receive my moisturizer in my first delivery. There was a note inside my package saying it would be shipped later. That's fine, I'm patient but I wanted to use all these items together to see its effectiveness. I waited and waited then rang them up inquiring about it. It took a whole 2 weeks + to ship out the item. When it arrived 2 weeks later it was the WRONG ITEM ....I got a body lotion instead of my facial lotion.
& The service...
I work in retail so I understand it's no fun dealing with a customer who isn't pleased. I stayed chill and just rang them up informing them about the mix up. It wasn't until a month later I received my moisturizer. At this time I was already using the rest of the skincare items and they weren't performing great at all. I kept at it for another few weeks with my moisturizer and it just falls so flat.
I called the company and requested if I could be exempt from the 30 day refund policy since I didn't receive the complete set not too long ago. I was told I'd be contacted and an exception would be made for me which I'd get a follow-up call . That was sometime last week and I didn't receive any follow up call since.
I just called again earlier today and they said to just send back in the items but they're going to take $10 away from the total since they don't cover the costs for shipping returns.
Yeah, not happy with the company. Everyone I spoke to was polite, nice and understanding but that doesn't exempt you from doing your job and making sure things are getting done (like follow up calls, orders etc). It's careless and a waste of my time and money.
I believe I spoke to the manager, his name's Michael Friend and mreeh. I didn't get any offers for compensation or even an apology for such delayed service.
It may seem I'm being excessively critical about their service but I work in retail too (retail pharmacy). I completely understand having to deal with an unhappy customer but to be so half-assed about helping them just makes the problem worst. It's not a good thing at all for a company to leave an already unhappy customer unsatisfied.
I'm already unsatisfied with your products but your service too?
Wow, what a rant hahaha but in all seriousness, this line of products SUCK, My old skincare routine which was made up of 75% of drugstore items worked MUCH better than these overpriced stinky serums in a bottle.
I stopped using this skincare line early February. Why? MY SKIN BROKE OUT HORRIBLY . I'm trying to fish through my photo albums to see if I had taken update photos for this line but oh my gosh. I broke out in large painful clusters of acne around my mouth and temples. My forehead still broke out in dime sized acne spots as well.
So I'll be getting my stuff in order to post them later this week. I don't recommend this line at all . There are so much better options which will work and you won't have to deal with delivery mistakes/mixups.
After having such an awful experience with the Michael Todd's skincare line I needed to find something else. I found myself in a phase which was a mixture of frustration and in a dire need of a new skincare treatment. I invested in another skincare line which I started using on February 6th.....
WOW. LOOK. LOOK.
I look sleepy but THAT'S NOT THE POINT GUYS!
All I have been experiencing is a bit of dryness on my nostrils [which has been normal for me] and ONE breakout on my chin. HOLY$#%^&. I have NEVER thought I would've been able to say that EVER. I have scarring yes but my breakouts have been stomped down into the ground. I hope I'm not jinxing myself x:! I want to use these new products for at least another month or so before I write a proper review but I just NEEDED to share this insane progress. I'm no longer taking birth control so the only thing treating my acne are topical items.
Anyway I think this post has been long enough XD I hope everyone is doing well and I'll see you guys later<3!
EDIT 02/23/14 - If you scroll down and read the comments you'll see this one left by a user with the named "Nupoon" who says:
Hey guys, I have been use on Michael Regimen and I was surpise that this is awesome product. They clear my face absolutely worth to spend money on this kits!!! I think you should give them for at least 2-3 months to get the result as they will detox chemical on your face!!! I had a ton of zit on my face after use this kit at 1-2 frist month but after that they gone step by step... Right now I have been use Michael Todd for 8 months so far so good... I love Michaeltood... By the way their service was very nice to me as well...
May be, you need to get back and give them to try once again after 3 months you will fall in love Michaeltodd like me ❤
I'd like to point out that this "Nupoon" user hasn't logged in ever since she's commented about how she loves michael todd products on 9/16/13. I'd say F**K OFF my blog post with your biased comments if you're someone from the PR crowd for the company. Michael Todd products are overly expensive and suck massive D. The only people I'd ever recommend these products to are my mortal enemies so they can have crappy skin and suffocate in reeking overpriced serums. I don't moderate my comments but I will call out the ones which smell fake&fishy. Putting hearts and sht won't mask the fact that their products are garbage -___-