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Shipping times

MemberMember
0
(@315979_1443948970)

Posted : 03/13/2021 4:33 pm

It would be great if your shop could update estimated shipping times. First class shows 3-8 business days, but this is completely inaccurate. When did you start using fed ex and dhl to deliver to the post office? Its so convoluted, and estimated shipping on my past and current order are 20 days. Thats outrageous. This has nothing to do with shipping delays, no other company has more than 2 weeks tops for delivery and this is for short supply items like masks.

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Member Customer Service
1005
(@acne-org-support)

Posted : 04/03/2021 8:21 am

Hi,

I'm sorry to hear that you got your package delayed. Kindly send us a message at support@acne.org so we may look into the issue further.In the meantime, we do have faster shipping options available on our online store to ensure that you will get your package much sooner. We do apologize for the inconvenience.

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