Hi Cfox,
In my case alsoI ordered it on Feb. 01. But it has not yet arrived to me. It just shows me no movement in the stage of " processed at export facility " for about 2 weeks (14days).
Therefore I contacted DHL support team to ask for tracking my shipment, and after then I received a reply as follows, saying that in case of my parcel has not arrived within 10 bussiness days after expected delivery date, kindly contact your sender to discuss further options. So I sent email and message to Acne.org.support team and then I received theanswer " we cannot able to assist further with your order due to the commercial nature of your account "
in case of international purchase, the delivery time has too long. so I made an order with 5 units at once.
It that commercial nature?
Cfox, I understand 100% of your feeling so terrible like me.
Could you tell me how can I post up the textlike you? I can not find whereshould I post up , so there is no way but attaching the comment on your text.
Please help me.