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Shipping to Australia is changed to Alabama when paying with Paypal

MemberMember
0
(@359923_1443950053)

Posted : 01/10/2021 10:29 am

Hey, just a little bug report with the store checkout process. I've attempted to place an order just now and selected my shipping address to be the one that's been saved here for years. I've had multiple orders successfully shipped to the same address in the past so there's no problem with it specifically. However when I attempt to check out with Paypal, the Paypal pop-up instead displays the same address but with the country removed and the state changed to AL. I initially thought AL was Alaska, such is my ignorance of US geography. ;)

At any rate, I chose to check out with Credit Card instead of avoid any potential issues, and the order was processed no problem with the confirmation email showing my correct address. Just letting you guys know just in case the Paypal address is actually used for something.

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Member Customer Service
1005
(@acne-org-support)

Posted : 01/10/2021 1:15 pm

Hi,

Thank you for contacting us.

I'm sorry to hear that. Kindly email us at support@acne.org and please provide us a snapshot of the issue and we'll look into it.

We do apologize for the inconvenience.

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