Notifications
Clear all

Double charge

MemberMember
0
(@haiyennguyen212gmail-com)

Posted : 02/19/2020 3:52 pm

Hi acne.org,

I just made an order with you guys and I was charged twice, once $113.04, and another $120.30. The $120.30 is how much I actually spent for my acne regimen, so I dont understand why you guys billed me another $113.04. I would like a refund for the $113.04please.

Quote
Member Customer Service
1005
(@acne-org-support)

Posted : 02/22/2020 8:48 am

Hi Haiyen,

Thank you for contacting us. I'm sorry to hear that you were double charged on your order. You may send an email to our support team at support@acne.org for further assistance.

Quote