Jump to content
Search In
Find results that contain...
Find results in...

Recommended Posts

I'm a male and I have never logged in to the iPledge website because I hadn't needed to until now. I have to switch doctors through iPledge in order to pick up my new prescription from my new doctor, as I recently moved back home. Unfortunately, when I used my ID number and password all the website says is

"Your current program status does not allow you to log in. You may not log in at this time. Please contact the call center."

I tried contacting and it's an automated voice system and it doesn't have an option even remotely similar to the problem I'm experiencing... Also I tried to log into my account over the phone and it gave me the same message.

Has anyone else experienced this? Any recommendations about what I should do?

Thank you!

Link to comment
Share on other sites

Your doctor or his assistant will probably be able to help you, they probably deal with this problem pretty often (hopefully). If not - I would call your old doctor and see if they can advise you.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Personalized Advice Quiz - All of Acne.org in just a few minutes