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What's Up With Support?

MemberMember
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(@therebiscuit)

Posted : 05/12/2014 7:32 pm

I placed an order on April 25th and still have yet to receive it. I've emailed Support at least 3 times along with leaving a voicemail and no one is getting back to me. I'm posting this with the hope that someone here can forward this to the appropriate party. Yes I know the forum isn't affiliated with the store, etc...

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MemberMember
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(@brandolynn)

Posted : 05/13/2014 9:03 am

Customer service typically replies within 1-2 business days, please check your spam folder to be sure any replies haven't been caught as spam.

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MemberMember
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(@therebiscuit)

Posted : 05/14/2014 9:52 am

My order shipped the other day, so it appears the right person got the message. Thank you.

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