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I've been using this olay moisturizer for sensitive skin and notice the product sometimes rubs off in white flakes or something? What does that mean? Should I be using an exfoliating cleanser as well?

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Not entirely sure, but it could be just the zinc oxide in Olay since it's whiter in appearance than moisturizers without it. This is only if you're using the Olay Complete with zinc oxide and not avobenzone.

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It could be the titanium dioxide in that particular Olay moisturizer. It's used as a pigment (white) and thickener in skin care products, and it's also used in sunscreens for sensitive skin. It seems like it could still produce the same whitish appearance of zinc oxide that some people on the forums have discussed.

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