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Need Some Help And Suggestions!!

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This is my second time ordering from acne.org, I placed an order on March 18 using the slowest shipping method (I believe it was the 3-14 days shipping), I ordered (1) Cleansor and (2) BP Gels, I still have not received my shipment and when I check on the tracking number that I recieved, it always says "Delivery Status not available at this time via the web." Should I be worried and need to contact someone? The first time I ordered I had no problems whatsoever...

Also, I used the slowest shipping method assuming that the package would come in on time before I would run out of my previous BP gel, now its been a little over a week since i've run out and the only thing I have are the cleanser and some moisturizer. Now my old acne is starting to come back and my face looks terrible! Can anyone recommend a regime that I can use while im still waiting for my package to arrive? Thx

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Ugh! Thanks, turns out apparently it was Fed Ex shipping and they claim to have mailed it to me 2 weeks ago...still disputing it :(

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