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Marashino

ipledge locked me out?

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I have a derm appointment tomorrow and i'm going to get my Tane script tomorrow.

I tried to log onto ipledge to see if i can do the quiz, and my password and username which have worked befpre, failed to work! It said i'm locked out and i have to call the call center.

Is this normal cos i don't have my script yet?

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No, it's because their system is buggy. You should always be able to log in even if you aren't cleared to answer the questions yet.

On the first attempt to login it immediately asks you to change your password. If you changed it, maybe you put the old one in by mistake? Or on your first time, maybe you backed out of the page when it asked you to change it thinking you clicked on the wrong link or something? (That happened to me.) Either situation will cause iPLEDGE to lock you out for a short time, like 30 minutes.

If you are sure you entered the right password, you need to call iPLEDGE and get them to reset your password.

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