They refunded my money fully, FABULOUS customer service, it either works great or not at all so with customer service like that it's worth a try. Wasted 30-40 min everyday for 30 days!! It may not seem like a lot, but it sucked, couldn't watch tv, eat, nothing-no multi-tasking ;-(
Covers my entire face without having to move it around. Really intense light, I can feel the acne tingling so that must mean something good! The base is a little light, could be heavier so the whole thing is more sturdy. It really worked for me, cleared up my acne significantly within a few weeks and now I use it about 1-2 times per month just to keep the acne at bay.
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