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I ordered a $19.95 offer from them and for some reason they used my same card and rebilled me for another month for $29.95 and I did not even receive the second order. When I contacted the company and I told them that i dont like the product and I want a refund, they said that your second order is on the way just go ahead and return it back to us and we will refund the money back in your account. they had sent me prepaid labels so I went ahead and returned the product back. I waited for a refund for a month but nothing came in my account, I called customer service and they said that we have not received anything back and that they will not return my money. I asked them to use the tracking from the shipping labels they mailed out to me, they said they dont track their returns, they simply send out return labels. Never received a refund and instead got another bill from them for $59.00 asking me to pay it.
Dont buy this product, it does not work and if you give them your card number then you will be billed over and over again.
I was super exited to use this product, I had oily skin and acnee but, not much. After the use of this product my skin had more acne than before and was dry, cracked, red and worse. East of time and money. IF YOU WANT TO GET ACNE I WOULDNT RECCOMEND THIS!!
Hi my name is Jaylene, I got X out for Christmas and was so excited to try it out. I had a few pimples on my forehead only, after the use of X out for 1 month I began to noticed pimples every where and my face was cracking and dried out. I highly recommend NOT to use it!! This product SUCKS! Big waste of money and time. 👎Two thumbs down!! 👎
I'm 16 and a sophomore in Highschool. I started X out in August hoping I'd go back to school with clear skin.. Wrong. X out dried up my face, and now I have red blotches EVERYWHERE and have more ance then I had when I started using X out. I do not recommend this product to anyone.
X-Out was the worst acne product I have ever tried! The results were horrible, my acne was worst then when I started using X-Out. If you don't belive me, I will text an after photo of myself for proof. I am so sorry I ever tried X-Out, and I would not recommend it to a dog, let alone a friend!
Very Unhappy X-Out User.
Worst product ever! Does Not Work!! Worst customer service ever!! Having a hard time getting money back!! Rude customer service agents and Rude managers!! Just an all around HORRIBLE experience! !
Daily use of Benzoyl Peroxide, even at concentrations lower than 8%, will clear your skin but will also cause your face to dry out, crack and possibly even bleed. What good is clear skin then? Take it from a 30 year old woman who finally cleared up her cystic acne at the age of 27 all on her own: Buy a cheap foaming wash with 2% Salicylic Acid, medicated pads (like Stridex) with 2% Salicylic acid, and a tube of 10% Benzoyl Peroxide cream. Use the cleanser twice a day and the pads once a day for the first two weeks and then use both twice a day thereafter. Your face will be dry for a couple of weeks, but not unbearably so. You need to use the pads every day for at least a few months. After that, you can experiment. Everyone is different. Use the Benzoyl Peroxide cream as a spot treatment only and do not leave it on for more than a couple hours at a time. Just wipe it off with a cotton ball soaked in cold water after a while. Do not leave Benzoyl Peroxide on your face overnight. Even if you are lucky enough not to suffer visible damage, it's there.
So, When I used x-out it worked great, it dried out my skin though, nothing face lotion can't help. I have never had bad acne, just one or two little pimples or zits, here and there that I wanted to be rid of. Well, I decided that x-out was more of a treatment for a lot of acne.. I was drying out my face for no reason. So I decided to stop using it. About 3 or 4 days after, I broke out with like 10 zits. I have never had this bad of acne, they put something in here that makes you break out worse when you stop using the product. Which is bullsh*t.
I don't think it's fare to trick people, and mess up their self image over a measly 20$...
So not worth the aftermath. Using Neutrogena now..
They deserve the star, because it works when you use it, but miss a day and watch out..
I called them to cancel my products, they told me that my products will be cancelled within 3 days and that I have nothing to worry about. They said they'll send me a confirmation in email that it'll be cancelled. 3 days later, the email said the purchase went through and the product is sent. I tried calling them for the last couple of days and still "TECHNICAL DIFFICULTIES". Their customer service is real bad. I hate them soooo much.
The Product does not work. It created red dry blotches on my daughters face. They claim she was not washing her face correctly with the product but I monitored her, she was.
Product has been returned, orders canceled and I still have to call every month for a refund.