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I wish I could leave a "0 - Star" review because that's what they deserve. Save your money and save yourself a big headache don't purchase. Companies like this should be penalized for false advertising or bait and switch. I ordered my 16 year old son a one time try, ONE MONTH ONLY the $19.99. First off, the product doesn't do anything, my son said it was a big waste of money. So, I cancelled my account with them. Yet, they sent me another box so I called them. I told them that I had cancelled my account and I asked why they were sending me another box and why they took out over $30 from my bank account. I told her that I NEVER ordered that. She told me that even though I only ordered the special one-month supply for $19.99, that that one-time purchase is AUTOMATICALLY SWITCHED TO A CONTINUOUS ongoing monthly supply at $29.99 plus s&h - I NEVER ORDERED THAT. I did NOT want it. I did NOT authorize it. If I had wanted the ongoing monthly supply I would have ordered it in the first place; but I didn't. I also did NOT want to have to hound them to just get my money back. What makes it even worse though, is now I have two boxes to pay for return shipping back to them. HORRIBLE COMPANY!! HORRIBLE BUSINESS PRACTICES!!! HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE PRODUCT!! Please save your money and save yourself a huge headache. Again - BEWARE ** They changed my one time 30-day supply to an ongoing monthly order - THAT I DID NOT ORDER or WANT. ** I wonder how long it's going to take them to refund my money now. They are quick to take it out of your account but slow as hell on returning it. I even went to the X-out website to see if I could leave my own review of X-Out, but of course you can't. Gee isn't that a surprise. Usually when you see 'results will vary' it means "don't expect it to work for you". I would have more respect for them if they let you actually leave feedback on their own product and on their own business practices but they don't let you do that. yet they boast go see the "Proof", yeah right. Again, BEWARE. HORRIBLE company, HORRIBLE product HORRIBLE business practices and HORRIBLE customer service. WATCH OUT!
I ordered a $19.95 offer from them and for some reason they used my same card and rebilled me for another month for $29.95 and I did not even receive the second order. When I contacted the company and I told them that i dont like the product and I want a refund, they said that your second order is on the way just go ahead and return it back to us and we will refund the money back in your account. they had sent me prepaid labels so I went ahead and returned the product back. I waited for a refund for a month but nothing came in my account, I called customer service and they said that we have not received anything back and that they will not return my money. I asked them to use the tracking from the shipping labels they mailed out to me, they said they dont track their returns, they simply send out return labels. Never received a refund and instead got another bill from them for $59.00 asking me to pay it.
Dont buy this product, it does not work and if you give them your card number then you will be billed over and over again.
I was super exited to use this product, I had oily skin and acnee but, not much. After the use of this product my skin had more acne than before and was dry, cracked, red and worse. East of time and money. IF YOU WANT TO GET ACNE I WOULDNT RECCOMEND THIS!!
Hi my name is Jaylene, I got X out for Christmas and was so excited to try it out. I had a few pimples on my forehead only, after the use of X out for 1 month I began to noticed pimples every where and my face was cracking and dried out. I highly recommend NOT to use it!! This product SUCKS! Big waste of money and time. 👎Two thumbs down!! 👎
I'm 16 and a sophomore in Highschool. I started X out in August hoping I'd go back to school with clear skin.. Wrong. X out dried up my face, and now I have red blotches EVERYWHERE and have more ance then I had when I started using X out. I do not recommend this product to anyone.
X-Out was the worst acne product I have ever tried! The results were horrible, my acne was worst then when I started using X-Out. If you don't belive me, I will text an after photo of myself for proof. I am so sorry I ever tried X-Out, and I would not recommend it to a dog, let alone a friend!
Very Unhappy X-Out User.
Worst product ever! Does Not Work!! Worst customer service ever!! Having a hard time getting money back!! Rude customer service agents and Rude managers!! Just an all around HORRIBLE experience! !
Daily use of Benzoyl Peroxide, even at concentrations lower than 8%, will clear your skin but will also cause your face to dry out, crack and possibly even bleed. What good is clear skin then? Take it from a 30 year old woman who finally cleared up her cystic acne at the age of 27 all on her own: Buy a cheap foaming wash with 2% Salicylic Acid, medicated pads (like Stridex) with 2% Salicylic acid, and a tube of 10% Benzoyl Peroxide cream. Use the cleanser twice a day and the pads once a day for the first two weeks and then use both twice a day thereafter. Your face will be dry for a couple of weeks, but not unbearably so. You need to use the pads every day for at least a few months. After that, you can experiment. Everyone is different. Use the Benzoyl Peroxide cream as a spot treatment only and do not leave it on for more than a couple hours at a time. Just wipe it off with a cotton ball soaked in cold water after a while. Do not leave Benzoyl Peroxide on your face overnight. Even if you are lucky enough not to suffer visible damage, it's there.