Proactiv Solution Reviews

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Total results: 5,960    Viewing page: 7 of 596

Anonymous from New Jersey
January 8, 2012
Pros The refining is amazing! The steps are really good! I love it
Cons Burns my skin
Step number 3 didn't go well with my skin
Bottom line I loved pro active everything was beautiful it left my skin nice and soft! My blemishes went away after using the refining moisturizer. The only thing I didn't like about it was step #3 did not go well with my skin. Step #3 just left my skin even redder and full of blemishes I looked like a tomato but now I'm using the moisturizer steps 1 and 2 and my acne is clearing up!
Price paid $32.00
Acne severity moderately severe
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Helpfulness score of this review: 6
Anonymous from Minneapolis, MN
January 6, 2012
Pros Easy to order
Cons * Irritated my skin terribly
* Terrible customer service
* Looking for any way to get your money
Bottom line I was tired of my minor to moderate acne, and really wanted to try to make it better before my wedding. I had had good results with benzoyl peroxide products in the past, so I thought trying Proactiv was worth it.

It was easy to order, and arrived fairly quickly. I had paid for the expedited shipping, but it didn't arrive in anywhere near the claimed timeframe. So call #1 to customer service to refund the shipping charges.

Within a week of starting use, my face was red, itchy, and just plain irritated. I cut back on use for another week, but my skin only got worse. I tried using it every other day for another week, but still, only worse.

I stopped my shipments, but another shipment arrived a few weeks later. Call #2 to customer service - apparently my account hadn't been closed.

I sent that shipment back immediately, but two months after that, I got a bill that my account was overdue. Customer service contact #3 (this time in email so I had something in writing), and found out that my account was STILL not cancelled. Plus, they hadn't received my return.

The next bill I received was threatening sending me to collection. A final call to Customer Service, when I found out that I was still being charged for the returned shipment because it took "85 days for the warehouse to process the return", which is outside of their 60 day return policy. I returned that shipment within 30 days.

So I will pay the bill for a product I never used, that didn't work for me. I would be wary to recommend anyone trying it.
Price paid $80.00
Acne severity moderate
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Helpfulness score of this review: 18
Jessica from Ottawa
January 5, 2012
Pros None
Cons Did not work.

BEWARE when you order online you are joining the "Proactiv" club. They will automatically charge you every 2 months and send you a new package. They will NOT notify you that they are doing this.
Bottom line DON'T BUY.
Price paid $65.00
Acne severity moderate
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Helpfulness score of this review: 4
Nicol from Sunderland, England
January 5, 2012
Pros Easy to order
Cons Product did not work well with my skin, in fact, made it worse, I continued (stupidly) thinking that it would get better, it didn't.
Would not recommend this at all. Be aware also that if you order online, Proactiv keep on sending and charging you for the product, even though you don't need it. They will refund you however, once you've paid the P&P, for an item you didn't need or want in the first place... ah....
Bottom line Stay well clear, its not worth it.
Price paid $80.00
Acne severity light
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Helpfulness score of this review: 5
Alexa from Florida
January 5, 2012
Pros Came with a free refining mask
Cons Didn't work
Bottom line I tried using this product twice, both times I used it every day for about a four month period. I was really excited to get started using this (it was the first real thing I had tried for my acne) but it gave absolutely no results. I feel like this product would only help you if you had three or four zits on your entire face, because that's about all cleared for me. I had never cancelled my order so I kept getting boxes of it and after about six months of stopping I tried it again, but as before I saw no results.
I have seen results for some people, but definitely not recommended if you have severe acne.
Price paid $40.00
Acne severity severe
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Helpfulness score of this review: 8
Anonymous from Puerto Rico
January 4, 2012
Pros It heals fast
Cons It is very expensive compared to acne.org. It is not worth the price. The main problem with proactiv is that acne bacteria becomes resistant to tis ingredients. Why? Because acne bacteria tries SO HARD to survive on the skin that it basically fights with the product for the pore area and after using it for more than three months you will see that the initial results will begin to reduce until it seems like your wasting your money cause it doesn't do anything anymore. I'm a microbiologist.
Bottom line Overall proactiv is not a product that you could use always. Acne.org can be used always because it heals and you won't be struggling with the fact that it doesn't work, because it will clear your skin.
Price paid $70.00
Acne severity severe
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Helpfulness score of this review: 4
Anonymous from California
January 3, 2012
Pros Got rid of my acne the first few months
Cons Dried out my skin like crazy
Cleanser and lotion left a burning sensation on my skin
Bottom line When I first got Proactiv it was like my holy grail for acne, but I recently got a shipment in and this set is burning my skin and drying it out till it flakes. The cleanser, toner, and lotion all gave my face a burning feeling and my skin started to turn red. Never purchasing this product again.
Price paid $75.00
Acne severity moderate
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Helpfulness score of this review: 11
Mackenzie from Canada
January 2, 2012
Pros - Works well if you KEEP continually using it
-The mask clears away allot of it
Cons -Made my acne worse ( i continually used it )
-Makes your skin Dry
-Exspensive
Bottom line The bottom line is that I used this as much as i could twice a night and it didnt get better it got worse if anythig use any other product asthetic soulutions has a product that works for people with horrible acne and they saw there acne cleared up in 2 weeks and im one of those people
Price paid $60.00
Acne severity moderate
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Helpfulness score of this review: 8
Anonymous from Canada
January 1, 2012
Pros OMG NONE!
Cons -TOTALLY KILLED MY SKIN!!!
-DRYING OUT!!!
-SO HARSH!!
-SMELLS VERY BAD!!
-TOO MUCH EXPENSIVE !!!
-MADE MY ACNE WORSE!!
-SKIN MORE OILY THAN EVER!!
Bottom line THIS IS DANGEROUS! NEVER USE THIS!!
Price paid $90.00
Acne severity moderate
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Helpfulness score of this review: 7
Ashley from South Carolina
January 1, 2012
Pros Cleared skin up for SOME time.
Cons Acne came back while still using the product. Seem to have same effect as any other department store product
Bottom line Not worth the money, by ANY means. False advertisement for sure
Price paid $20.00
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Helpfulness score of this review: 7

Total results: 5,960    Viewing page: 7 of 596